At a Glance
- Tasks: Join our Air Solutions team as a Sales Engineer, providing technical support and managing heating installations.
- Company: Be part of LG, a leader in innovative air solutions with a focus on growth.
- Benefits: Enjoy a competitive pension contribution, private healthcare, generous leave, and staff discounts.
- Other info: Opportunity for career growth and to work with cutting-edge technology.
- Why this job: Make a real impact in the heating industry while developing your skills in a dynamic environment.
- Qualifications: Experience in heating or AC markets, strong communication skills, and a customer-focused mindset.
The predicted salary is between 40000 - 50000 € per year.
This is a fantastic opportunity to join our Air Solutions team as Sales Engineer. Our Air Solutions team is responsible for helping to develop and grow the UK Air Solutions business in line with LG's strategies and objectives. As Sales Engineer you will be responsible for all technical support of the air to water heat pump products to resolve complex operations issues. You will commission heating systems in line with company procedures and project manage heating installations.
Your Role & Responsibilities
- Have an intimate knowledge of heating products and a complete understanding of the technology.
- Commission heating systems in line with company procedures.
- Onsite technical support to resolve complex operational issues and project management of heating installations.
- Carry out technical training on LG heating systems.
- Participate in the technical helpdesk to support Installers and Service Engineers.
- Assist with identification of spare parts/parts ordering for direct customers and distribution.
- Provide warranty support for all products.
- Support the Application and Sales Engineers with heating designs.
- Continuously promote LG Air Solutions products and services.
- Support the customer base as necessary with queries of any nature and liaising with the relevant internal department to come to a resolution.
- Maintain and service sales agreements with targeted customers and to achieve set and agreed KPIs.
- Liaise with other teams within the division to resolve heating related issues, to assist in new product introduction and end of life management.
Qualifications
- Solid experience in the Heating Heat Pump or AC market, preferably gained from a reputable manufacturer.
- Engineering or other relevant technical based qualifications are desirable.
- Good understanding of all relevant legislations and government grants.
- Has technical and product awareness.
- Excellent interpersonal and communication skills.
- Experience of working within a performance management environment - KPIs and Service Level Agreements.
- Able to be flexible and develop quality, customer-focused targets and service.
- Completer finisher, able to be resilient to drive issues through to a successful customer-focused solution.
- Highly focused and capable of sustaining a fast pace in a dynamic environment.
- Good judgement, able to make practical and realistic decisions within scope of responsibility.
- Proven commercial acumen and ability to achieve commercial objectives.
- Proficient in Microsoft Office including PowerPoint and Excel.
Benefits
- 9% Employer Contribution into your Pension
- Life Assurance
- Private Healthcare (including optical & dental) for you and your family
- 25 Days' Annual Leave (+ Public Holidays)
- Staff Discount
- Subsidised Cafeteria
- Company Car or Car Allowance
Sales Engineer in Weybridge employer: LG Electronics
Joining our Air Solutions team as a Sales Engineer offers you the chance to be part of a dynamic and innovative environment where your expertise in heating technology will be valued. With a strong focus on employee growth, we provide comprehensive training and support, alongside competitive benefits such as a generous pension contribution, private healthcare, and a company car or allowance. Our collaborative work culture encourages you to engage with various teams, ensuring that you play a crucial role in driving our UK Air Solutions business forward while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer in Weybridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical knowledge about heating systems. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Don’t just wait for job postings! Reach out directly to companies you admire, like LG, and express your interest in their Air Solutions team. A proactive approach can really set you apart from the crowd.
✨Tip Number 4
Make sure to follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Engineer in Weybridge
Some tips for your application 🫡
Know Your Stuff:Make sure you have a solid understanding of heating products and the technology behind them. This will not only help you in your application but also show us that you're genuinely interested in the role.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience in the Heating Heat Pump or AC market, and how it aligns with our needs at StudySmarter.
Show Off Your Skills:We want to see your excellent interpersonal and communication skills shine through. Use examples from your past experiences to demonstrate how you've successfully resolved complex issues or managed projects.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at LG Electronics
✨Know Your Stuff
Make sure you have a solid understanding of heating products and air to water heat pump technology. Brush up on the latest industry trends and LG's specific offerings, as this will show your genuine interest and expertise during the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss past experiences where you've resolved complex operational issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you managed challenges and delivered customer-focused solutions.
✨Demonstrate Team Spirit
Since you'll be liaising with various teams, emphasise your interpersonal skills and ability to work collaboratively. Share examples of how you've successfully worked with others to achieve common goals, especially in a fast-paced environment.
✨Prepare Questions
Have a few thoughtful questions ready about the role, team dynamics, or company culture. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it keeps the conversation flowing!
