Ecommerce Accounts Receivable Manager - 6 months contract in Weybridge

At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.

We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if:

• You are motivated and driven. You thrive on a challenge and want to be No. 1.
• You are a people person. You like helping people out and you want to understand where they’re coming from.
• You’re honest and you will speak up (politely, of course!), but you do it because you care and because it’s the right thing to do.

Your Role & Responsibilities

The Ecommerce Accounts Receivable Manager manages collection and commercial claim processes, driving key performance measurements, while building strong relationships with internal and external business partners. This is a hands-on role, focused on the daily management of this area and an Intern, with a significant amount of cross functional collaboration with areas such as Sales, Billing, Order Management and Accounting and Finance. A particular expectation for the role is also steer an exciting strategic project which will be the main task in the early stage.

The individual will provide analysis to senior leadership on critical performance measurements and will be responsible for the continuous improvement and development of the team. The role will ensure compliance with company policies and procedures to improve free cash flow while minimizing the risk of revenue reserves.

To build a high-performance culture by leading and inspiring the team to achieve at a world-class level, encouraging an environment that supports diversity and reflects the Company’s internal values.

• Overseeing timely collection of payments and chargeback dispute resolution.
• Ensuring that all accounts receivable procedures are in compliance with legal regulations.
• Providing support to the Accounts Receivable team on their daily tasks.
• Co-ordinate with Logistics team in timely remittance of COD collections.
• Proactively bring forth ideas to automate, standardize and simplify for continuous improvement.
• Monitor the customer refunds and chargebacks.
• Monitor the aging of the account receivable amounts.
• Participate in the monthly /yearly closure of books. The balance in the AR account should be supported with Invoice /order wise details.
• Provide support for audits.

Skills, Education & Experience

• Experience in E-Commerce business with mass data handling skills.
• Project management experience; process improvement or business transition projects.
• Good troubleshooting and problem-solving skills with excellent decision-making skills.
• An ability to influence clients (internal and external).
• Proven track record to empower and lead a team - provide quality training, performance coaching and feedback to assigned staff.
• Excellent analytical acumen and presentation skills.
• Exceptional ability to communicate in English, both written and verbal.
• Excellent organizational skills with high attention to detail and proven track record to set and manage several priorities.
• Experience handling effective relationships with internal partners.

9% Employer Contribution into your Pension
Life Insurance
Private Healthcare (including optical & dental) for you and your family
25 Days’ Annual Leave (+ Public Holidays)
Staff Discount
Subsidised Cafeteria

LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

Please note that any job offer made will be conditional on the individual holding a legal right to work in the United Kingdom by the time employment commences.