Account Manager in Weybridge

Life’s Good at LG. At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. We offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realise our growth strategies.

We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if:

• You are a smart cookie. You like to dig into the data and find creative solutions.
• You are motivated and driven. You thrive on a challenge and want to be No. 1.
• You are a people person. You like helping people out and you want to understand where they’re coming from.
• You’re honest and you will speak up (politely of course), but you do it because you care and because it’s the right thing to do.

This is a fantastic opportunity to join our Eco Solutions team as a Channel Sales Manager. Our Eco Solutions Team is responsible for selling and distributing our Heating and Air Conditioning product portfolio. For over 20 years, LG’s Solutions Division has built strategic partnerships with major distributors, wholesalers and installers to ensure our Eco Solutions proposition is one of the best in class within the Heating and Air Conditioning market.

As an ES Channel Sales Manager, you will assume responsibility for achieving overall sales and KPI targets and identifying and creating new sales opportunities. You will work with your customers to create account activities, services, promotional plans, staff training programmes and sales incentives. In addition, you will play an active and positive role in the Sales team within all meetings and submit all written reports, as specified, by the advised deadlines.

Role & Responsibilities

• Formulate and agree product and promotional business plans for all customers aligned to internal targets and KPIs – this will then need to be agreed with the customer and monitored/reported on a regular basis.
• Plan account activities including services, promotional plans, staff training programmes and sales incentives.
• Develop effective customer contacts with all relevant functions - commercial, buying, supply chain, store support and operations.
• Negotiate range pricing and promotional opportunities within the account – record and implement according to company guidelines.
• Monitor the customer through accurate forecasting, sales in and sales out information, budgetary control and general cost management – these need to be recorded and kept up to date.
• Working with Demand Planning and Sales Admin to ensure the timely and smooth running of all customer deliveries.
• Ensure sales forecasts and sales targets are achieved.
• Maintain accurate and up to date records and report all aspects of business to Head of Sales, Sales Director and other relevant Departments.
• Work within LG and legal set guidelines in all areas of business including: pricing, trading terms, budgets, promotions, expenses, planning and all other administrative processes.
• Develop good working relationships with all LG internal departments including Marketing, Product Management, Sales Administration, Customer service, Logistics, Credit Control and Finance.
• Fully understand all relevant LGEUK and LG Corporate business and product strategies including all LG’s product range ensuring a high level of product knowledge in terms of features and benefits.
• Submits all written reports, as specified, by the advised deadlines.
• Play an active and positive role in the Sales team within all meetings.

Skills, Education & Experience

• Experience and knowledge of Heating and Air Conditioning product is preferable. Candidates with a background in B2B and Distribution will also be considered.
• Proven track record of success within an account management position.
• Excellent interpersonal and communication skills.
• Good networking skills and abilities.
• Good organisational and administration skills & attributes.
• Highly focused and capable of sustaining a fast pace in a dynamic environment.
• A self-starter, able to work with little or no supervision and direction.
• Completer finisher - able to be resilient to drive issues through to a successful customer focused solution.
• Good judgement - able to make practical and realistic decisions within scope of responsibility.
• Able to solve business and customer related issues.
• Be equally comfortable generating operational ideas and solutions and delivering and implementing action plans.
• Proven commercial acumen and ability to achieve commercial objectives.
• Experience of working within a performance management environment – KPIs and Service Level Agreements.
• Able to be flexible and develop quality, customer-focused targets and service.

Working Hours

37.5 hours per week; however, flexibility required in order to fulfil role and responsibilities.

Salary Range

Competitive Salary.

Benefits

• Pension.
• Private Healthcare for Employee & Family.
• 25 Days’ Annual Leave (+ Public Holidays).
• Staff Discount.
• Subsidised Cafeteria.

Equal Opportunities for All

LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

Right to Work

Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.