At a Glance
- Tasks: Support and manage heating systems while providing technical expertise and customer support.
- Company: Join LG, a global leader in innovative technology and solutions.
- Benefits: Enjoy competitive pay, generous leave, private healthcare, and a company car.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team making a real impact in the air solutions industry.
- Qualifications: Experience in heating or AC markets with strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
Life’s Good at LG! At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realise our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward.
This is a fantastic opportunity to join our Air Solutions team as Sales Engineer. Our Air Solutions team is responsible for helping to develop and grow the UK Air Solutions business in line with LG’s strategies and objectives.
As Sales Engineer you will be responsible for all technical support of the air to water heat pump products to resolve complex operations issues. You will commission heating systems in line with company procedures and project manage heating installations.
Your Role & Responsibilities
- Have an intimate knowledge of heating products and a complete understanding of the technology
- Commission heating systems in line with company procedures
- Onsite technical support to resolve complex operational issues and project management of heating installations
- Carry out technical training on LG heating systems
- Participate in the technical helpdesk to support Installers and Service Engineers
- Assist with identification of spare parts/ parts ordering for direct customers and distribution
- Provide warranty support for all products
- Support the Application and Sales Engineers with heating designs
- Continuously promote LG Air Solutions products and services
- Support the customer base as necessary with queries of any nature and liaising with the relevant internal department to come to a resolution
- Maintain and service sales agreements with targeted customers and to achieve set and agreed KPIs
- Liaise with other teams within the division to resolve heating related issues, to assist in new product introduction and end of life management
Skills, Education & Experience
- Solid experience in the Heating Heat Pump or AC market, preferably gained from a reputable manufacturer. Engineering or other relevant technical based qualifications are desirable
- Good understanding of all relevant legislations and government grants
- Has technical and product awareness
- Excellent interpersonal and communication skills
- Experience of working within a performance management environment – KPIs and Service Level Agreements
- Able to be flexible and develop quality, customer-focused targets and service
- Completer finisher, able to be resilient to drive issues through to a successful customer-focused solution
- Highly focused and capable of sustaining a fast pace in a dynamic environment
- Good judgement, able to make practical and realistic decisions within scope of responsibility
- Proven commercial acumen and ability to achieve commercial objectives
- Proficient in Microsoft Office including PowerPoint and Excel
Your Benefits
- ~9% Employer Contribution into your Pension
- ~ Life Assurance
- ~ Private Healthcare (including optical & dental) for you and your family
- ~25 Days’ Annual Leave (+ Public Holidays)
- ~ Staff Discount
- ~ Subsidised Cafeteria
- ~ Company Car or Car Allowance
Our Equal Opportunities Statement
LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Right to Work
Please note that any job offer made will be conditional on the individual holding a legal right to work in the United Kingdom by the time employment commences.
Locations
Sales Engineer \ Commercial Engineer in Surrey, Weybridge employer: LG Electronics UK
At LG, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our employees enjoy comprehensive benefits, including a generous pension contribution, private healthcare, and ample annual leave, all while working in a supportive environment that encourages personal and professional growth. Join us in our UK Air Solutions team, where your expertise will directly contribute to making lives better through cutting-edge technology and customer-focused solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer \ Commercial Engineer in Surrey, Weybridge
✨Tip Number 1
Get to know the company inside out! Research LG's products and services, especially in Air Solutions. This will help you speak confidently about how you can contribute to their mission of making life good.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to technical support and project management. Show off your problem-solving skills and how you can help LG achieve its KPIs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LG team.
We think you need these skills to ace Sales Engineer \ Commercial Engineer in Surrey, Weybridge
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our Air Solutions team and making a difference at LG.
Tailor Your CV:Make sure your CV is tailored to the Sales Engineer position. Highlight your experience in the Heating Heat Pump or AC market and any relevant technical qualifications. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your experiences and achievements. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LG Electronics UK
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of LG's air to water heat pump products. Familiarise yourself with their features, benefits, and any recent innovations. This will not only show your enthusiasm but also help you answer technical questions confidently.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past experiences where you've resolved complex operational issues or managed projects successfully. Highlight your ability to think creatively and how you’ve used data to drive solutions. This aligns perfectly with LG’s focus on innovation and problem-solving.
✨Demonstrate Your People Skills
Since the role involves providing technical support and training, be ready to discuss how you’ve effectively communicated with customers and colleagues in the past. Share instances where you’ve helped others understand complex concepts, showcasing your interpersonal skills.
✨Be Ready to Discuss KPIs and Performance
Understand the importance of KPIs and service level agreements in your previous roles. Be prepared to talk about how you’ve met or exceeded targets and how you plan to maintain a customer-focused approach while achieving commercial objectives at LG.
