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- Tasks: Join our Air Solutions team as a Heating Engineer, providing technical support and managing heating installations.
- Company: LG is a global leader in innovative products that enhance lives through technology and functionality.
- Benefits: Enjoy 25 days annual leave, private healthcare, a company car, and a generous pension contribution.
- Why this job: Be part of a dynamic team that values creativity, problem-solving, and customer focus in a fast-paced environment.
- Qualifications: Solid experience in the Heating Heat Pump market and relevant technical qualifications are preferred.
- Other info: We are an equal opportunities employer, welcoming diverse applicants.
The predicted salary is between 36000 - 60000 ÂŁ per year.
3 days ago Be among the first 25 applicants
Direct message the job poster from LG Electronics UK
**Field Based (South East and Midlands)**
Life’s Good at LG!
At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if:
You are motivated and driven. You thrive on a challenge and want to be No. 1.
You are a people person. You like helping people out and you want to understand where they’re coming from.
You’re honest and you will speak up (politely, of course!), but you do it because you care and because it’s the right thing to do.
The Opportunity
This is a fantastic opportunity to join our Air Solutions team as Heating Engineer .Our Air Solutions team is responsible for helping to develop and grow the UK Air Solutions business in line with LG’s strategies and objectives.
As Heating Engineer you will be responsible for all technical support of the air to water heat pump products to resolve complex operations issues. You will commission heating systems in line with company procedures and project manage heating installations.
Your Role & Responsibilities
- Have an intimate knowledge of heating products and a complete understanding of the technology
- Commission heating systems in line with company procedures
- Onsite technical support to resolve complex operational issues and project management of heating installations
- Carry out technical training on LG heating systems
- Participate in the technical helpdesk to support Installers and Service Engineers
- Assist with identification of spare parts/ parts ordering for direct customers and distribution
- Provide warranty support for all products
- Support the Application and Sales Engineers with heating designs
- Continuously promote LG Air Solutions products and services
- Support the customer base as necessary with queries of any nature and liaising with the relevant internal department to come to a resolution
- Maintain and service sales agreements with targeted customers and to achieve set and agreed KPIs
- Liaise with other teams within the division to resolve heating related issues, to assist in new product introduction and end of life management
Skills, Education & Experience
- Solid experience in the Heating Heat Pump market, preferably gained from a reputable manufacturer. Engineering or other relevant technical based qualifications are desirable
- Good understanding of all relevant legislations and government grants
- Has technical and product awareness
- Experience of working within a performance management environment – KPIs and Service Level Agreements
- Able to be flexible and develop quality, customer-focused targets and service
- Able to be resilient to drive issues through to a successful customer-focused solution
- Highly focused and capable of sustaining a fast pace in a dynamic environment
- Good judgement, able to make practical and realistic decisions within scope of responsibility
- Proven commercial acumen and ability to achieve commercial objectives
- Proficient in Microsoft Office including PowerPoint and Excel
- 9% Employer Contribution into your Pension
- Life Assurance
- Private Healthcare (including optical & dental) for you and your family
- 25 Days’ Annual Leave (+ Public Holidays)
- Staff Discount
- Subsidised Cafeteria
LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Right to Work
Please note that any job offer made will be conditional on the individual holding a legal right to work in the United Kingdom by the time employment commences.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Other
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Industries
Appliances, Electrical, and Electronics Manufacturing
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Contact Detail:
LG Electronics UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Based Heating Engineer
✨Tip Number 1
Familiarise yourself with LG's Air Solutions products and services. Understanding the technology behind air to water heat pumps will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of LG, especially those in the Air Solutions team. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your experience with KPIs and performance management. Since this role involves achieving commercial objectives, demonstrating your ability to meet targets will make you stand out.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've resolved complex operational issues in previous roles. This aligns perfectly with the responsibilities of providing technical support and project management.
We think you need these skills to ace Field Based Heating Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Field Based Heating Engineer position. Familiarise yourself with LG's products and services, especially in air to water heat pump technology.
Tailor Your CV: Highlight your relevant experience in the heating heat pump market and any technical qualifications you possess. Make sure to include specific examples of how you've resolved complex operational issues or managed projects in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention your motivation to help customers and your ability to work in a fast-paced environment. Use this opportunity to showcase your problem-solving skills and customer-focused approach.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at LG Electronics UK
✨Know Your Heating Systems
Make sure you have a solid understanding of heating products, especially air to water heat pumps. Be prepared to discuss your experience and any technical challenges you've faced in the past.
✨Demonstrate Problem-Solving Skills
Since the role involves resolving complex operational issues, think of examples where you've successfully tackled similar problems. Highlight your analytical skills and how you approach troubleshooting.
✨Showcase Your People Skills
As a Heating Engineer, you'll need to work closely with customers and other teams. Be ready to share experiences that demonstrate your ability to communicate effectively and build relationships.
✨Familiarise Yourself with Company Values
LG values competitive spirit and proactive leadership. Research their products and services, and be prepared to explain how your personal values align with theirs during the interview.
