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- Tasks: Join our Casual Safety Team to ensure a safe and secure stadium environment during events.
- Company: Be part of Liverpool FC, a leader in equality, diversity, and inclusion.
- Benefits: Flexible hours, training opportunities, and a chance to work in a dynamic environment.
- Other info: Casual position with variable hours, perfect for students looking for flexible work.
- Why this job: Make a real impact on fan safety while enjoying the excitement of live events.
- Qualifications: Strong commitment to safety, excellent communication skills, and physical fitness required.
The predicted salary is between 12 - 15 £ per hour.
Join our Casual Safety Team as a Casual Response Steward and play a key role in delivering a safe and secure stadium environment. As part of a mobile team, you will respond to incidents across the stadium, support the safe arrival of team coaches, manage fan search and queueing operations, and assist Stand Managers and Safety Officers during live events.
What you will be doing:
- Provide a dynamic response to any incident inside or outside any part of the stadium as part of a larger mobile team and as directed by Supervisors / Safety Officers.
- Manage the safe arrival of the team coaches and support vehicles whilst maintaining spectator safety.
- Manage the search operation for visiting fans specifically same sex body searching of fans.
- Manage the safe operation of visiting fans queueing lanes.
- You will be trained to a nationally recognised standard for Level 2 of the Stadium Intervention Policy in respect of conflict management and use of force.
- Be the primary resource for Stand Managers / Event Safety Officer in respect of the above policy.
Who we are looking for:
- Individuals with a strong commitment to spectator safety and delivering a safe event environment.
- Physically fit for the demands of the role, with excellent observational skills and situational awareness.
- A clear, confident and assertive communication style is essential, along with the ability to remain calm under pressure.
- You must be over 18 due to the nature of the role.
Required qualifications:
- Completion of a Level 2 Certificate in Spectator Safety (as per the Sports Grounds Safety Authority) within 12 months from the date of your first induction training.
Working Hours:
This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.
Equal Opportunity Statement:
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment. At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Casual Response Stewards in Liverpool employer: LFC Foundation
Contact Detail:
LFC Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Response Stewards in Liverpool
✨Tip Number 1
Get to know the stadium and its layout! Familiarising yourself with the venue can give you a leg up during interviews. It shows you're proactive and genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Casual Response Steward, you'll need to be clear and assertive. Try role-playing scenarios with friends to build your confidence.
✨Tip Number 3
Network with current or former stewards! They can provide insider tips and might even refer you for the position. Plus, it’s a great way to learn about the team culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Casual Response Stewards in Liverpool
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, let us know why you're passionate about spectator safety. Share any relevant experiences or skills that highlight your commitment to creating a safe environment at events.
Be Clear and Confident: Use a clear and confident tone in your application. We want to see that you can communicate effectively, just like you would need to in the role. Avoid jargon and keep it straightforward!
Highlight Relevant Experience: If you've worked in security, stewarding, or any customer-facing safety roles, make sure to mention it! We love seeing how your past experiences can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Casual Response Steward position. We can’t wait to hear from you!
How to prepare for a job interview at LFC Foundation
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Casual Response Steward. Familiarise yourself with the key tasks like managing spectator safety and responding to incidents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since clear and confident communication is essential, practice articulating your thoughts. You might be asked how you would handle a difficult situation, so prepare examples that highlight your ability to remain calm under pressure and effectively communicate with both fans and team members.
✨Demonstrate Your Commitment to Safety
Highlight any previous experience in security, stewarding, or customer-facing roles. Be ready to discuss how you prioritise safety and what steps you would take to ensure a secure environment during events. This shows that you take the role seriously and are committed to spectator welfare.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to crowd management or conflict resolution. Think through your responses ahead of time, focusing on your observational skills and situational awareness. This will help you feel more confident and prepared during the interview.