At a Glance
- Tasks: Ensure a safe and welcoming environment for fans on match days.
- Company: Join the iconic Liverpool FC and be part of a passionate team.
- Benefits: Flexible hours, casual work environment, and training opportunities.
- Other info: Commitment to diversity and inclusion in a vibrant community.
- Why this job: Be at the heart of the action while making a difference for fans.
- Qualifications: Confident communicators aged 18+, able to handle pressure and write reports.
The predicted salary is between 12 - 15 £ per hour.
About The Role
- Help provide a safe and secure environment on match days
- Support and guide spectators, ensuring they feel welcome and informed
- Enforce stadium regulations and promote fan safety
- Respond to incidents calmly and professionally
- Conduct security checks, including personal searches
- Record and report incidents clearly and accurately
- Work closely with your team to manage large crowds effectively
What will you be doing?
- Help provide a safe and secure environment on match days
- Support and guide spectators, ensuring they feel welcome and informed
- Enforce stadium regulations and promote fan safety
- Respond to incidents calmly and professionally
- Conduct security checks, including personal searches
- Record and report incidents clearly and accurately
- Work closely with your team to manage large crowds effectively
Who are we looking for?
- Confident communicators who can engage with the public
- Able to stay calm under pressure and handle challenging situations
- Professional, reliable, and team-oriented
- Comfortable managing conflict appropriately
- Able to write clear and accurate reports
- Aged 18 or over (required for this role)
About The Recruitment Process
Shortlisted candidates will be invited to attend a group induction & interview, which includes:
- An introduction to the role from our Safety Team
- Key responsibilities and expectations
- A 1:1 interview to assess your suitability
Training Requirement
This role requires you to complete a Level 2 Certificate in Spectator Safety (as required by the Sports Grounds Safety Authority).
- This must be completed within 12 months of your first induction training
- By applying, you confirm your commitment to completing this qualification
Please note we may not be able to progress your application if this qualification is not completed within the required timeframe.
This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Casual Matchday Stewards in Liverpool employer: LFC Foundation
Joining the LFC Foundation as a Concourse Food Service Attendant offers an exciting opportunity to be part of a vibrant team dedicated to enhancing the matchday experience for thousands of fans. With flexible hours and a supportive work culture, employees can enjoy a dynamic schedule while developing valuable skills in customer service and teamwork. The Foundation prioritises employee growth and fosters a friendly environment, making it an excellent employer for those seeking meaningful and rewarding work in Liverpool.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Matchday Stewards in Liverpool
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like LFC Foundation. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including LFC Foundation. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with LFC Foundation! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Casual Matchday Stewards in Liverpool
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at LFC Foundation. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at LFC Foundation specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for LFC Foundation, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at LFC Foundation
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at LFC Foundation.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.