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- Tasks: Manage service desk operations and support system administration tasks.
- Company: Join a leading IT operations team in a dynamic environment.
- Benefits: Competitive daily rate, flexible work schedule, and professional growth opportunities.
- Why this job: Be part of a crucial team ensuring smooth IT operations and service delivery.
- Qualifications: SC clearance, experience with MS Entra, Ivanti Neurons, and service desk management.
- Other info: Work on-site 3 days a week in Oxfordshire or Reading.
The predicted salary is between 55000 - 77000 £ per year.
SC cleared Service Desk System Admin
Location: 3 days per week on site in Oxfordshire or Reading
Duration: initially 6 Months
IR35: Outside
Rate: £275/day
This role will report to the IT Operations Manager.
Start date: ASAP
Skills/knowledge required:
- System Administration
- Knowledge of MS Entra
- Extensive knowledge of JML
- Extensive knowledge of Ivanti Neurons ITSM
- Manage add-ons
- Access requirements/requests
- Call Management
- Service Desk experience
- On Cloud SaaS experience
Service Desk System Admin (SC Cleared) employer: Leysen Associates Ltd
Contact Detail:
Leysen Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk System Admin (SC Cleared)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in service desk roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of MS Entra and Ivanti Neurons ITSM. We all know that confidence is key, so practice answering common questions related to system administration and call management.
✨Tip Number 3
Showcase your experience with JML and SaaS during interviews. We want to see how you’ve tackled similar challenges in the past, so have some examples ready to share that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Desk System Admin (SC Cleared)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with System Administration and the specific tools mentioned, like MS Entra and Ivanti Neurons. We want to see how your skills match up with what we're looking for!
Showcase Relevant Experience: When writing your application, focus on your Service Desk experience and any Cloud SaaS knowledge you have. We love seeing real examples of how you've tackled similar challenges in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Leysen Associates Ltd
✨Know Your Systems
Make sure you brush up on your System Administration skills, especially with MS Entra and Ivanti Neurons ITSM. Be ready to discuss how you've used these tools in past roles and any specific challenges you've overcome.
✨Demonstrate JML Expertise
Since extensive knowledge of Joiners, Movers, and Leavers (JML) is crucial, prepare examples of how you've managed user access requests and handled onboarding/offboarding processes effectively.
✨Showcase Your Call Management Skills
Service Desk experience is key, so think of scenarios where you've successfully resolved issues or improved processes. Highlight your approach to call management and how it contributed to team efficiency.
✨Cloud SaaS Familiarity
With Cloud SaaS experience being a requirement, be prepared to discuss your familiarity with cloud-based solutions. Share any relevant projects or experiences that demonstrate your ability to manage and support these systems.