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- Tasks: Manage and support service desk systems while ensuring smooth IT operations.
- Company: Join a dynamic team in a leading tech environment.
- Benefits: Competitive daily rate, flexible work location, and opportunities for growth.
- Why this job: Be part of a crucial role that enhances IT services and user experience.
- Qualifications: SC clearance, system administration skills, and experience with ITSM tools.
- Other info: Work on-site 3 days a week in Oxfordshire or Reading.
The predicted salary is between 55000 - 66000 £ per year.
SC cleared Service Desk System Admin
Location: 3 days per week on site in Oxfordshire or Reading
Duration: initially 6 Months
IR35: Outside
Rate: £275/day
This role will report to the IT Operations Manager role
Start date: ASAP
Skills/knowledge required:
- System Administration
- Knowledge of MS Entra
- Extensive knowledge of JM
- Extensive knowledge of Ivanti Neurons ITSM
- Manage add-ons
- Access requirements/requests
- Call Management
- Service Desk experience
- On Cloud SaaS experience
Service Desk System Admin (SC Cleared) in London employer: Leysen Associates Ltd
Contact Detail:
Leysen Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk System Admin (SC Cleared) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who have experience with Service Desk roles. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of MS Entra and Ivanti Neurons ITSM. We all know that confidence is key, so practice answering common questions related to system administration and call management.
✨Tip Number 3
Showcase your skills! If you’ve got experience managing add-ons or handling access requests, make sure to highlight these in your conversations. Real-life examples can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Service Desk System Admin (SC Cleared) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with system administration and the specific tools mentioned in the job description, like MS Entra and Ivanti Neurons ITSM. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Desk System Admin role. Share specific examples of your past experiences that relate to call management and service desk operations.
Show Off Your SC Clearance: Since this role requires SC clearance, make sure to mention your clearance status prominently in your application. We need to know you’re ready to hit the ground running without any delays!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Leysen Associates Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your system administration skills, especially with MS Entra and JML. Be ready to discuss how you've used these tools in past roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Service Desk Experience
Prepare examples from your previous service desk roles that highlight your call management skills and how you've handled access requests. This will demonstrate your hands-on experience and ability to manage user needs effectively.
✨Familiarise Yourself with Ivanti Neurons ITSM
Since this role requires extensive knowledge of Ivanti Neurons ITSM, make sure you can talk about its features and benefits. If possible, share specific instances where you've implemented or optimised this system in your previous jobs.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills in a service desk environment. Think about common issues you've encountered and how you resolved them, as this will show your practical knowledge and quick thinking.