Leyland SDM in Greater London is seeking an IT Support Analyst to act as the primary escalation point for IT issues, delivering timely help to colleagues so they can perform their roles effectively. You will work proactively to prevent problems, improve service quality, and maintain a professional, responsive IT service.
You will handle incident management, assist with ITSM workflows, monitor key systems, manage device setups, and contribute to knowledge management and security policy adherence.
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Proactive IT Support Analyst employer: Leyland SDM
Leyland SDM is an excellent employer, offering a vibrant work culture that prioritises customer satisfaction and teamwork. Employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while working in the dynamic environment of Greater London. With a commitment to maintaining high store standards and a supportive team atmosphere, Leyland SDM provides a rewarding experience for those passionate about delivering exceptional customer service.
