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- Tasks: Lead the shop floor, ensuring exceptional store standards and a welcoming atmosphere.
- Company: Leyland SDM is a growing retailer specialising in paint, tools, and DIY materials across London.
- Benefits: Enjoy competitive salary, bonuses, employee discounts, and health cash plans.
- Why this job: Join a vibrant team culture and gain valuable retail experience with growth opportunities.
- Qualifications: Supervisory experience preferred; training provided for those new to the trade.
- Other info: Work in a supportive environment with a focus on customer service and community involvement.
The predicted salary is between 28800 - 43200 £ per year.
Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 34 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans.
Our store experience and team cultures are underpinned by our values, and are vital to continue our strong performance. Our Deputy Store Managers play a key role in making this happen. You’ll align with the Store Manager and lead the shop floor to ensure exceptional, consistent store standards, creating a fantastic culture and fun atmosphere. Honing your skills, you’ll be creating an in-store environment that makes customers feel welcome and comfortable, delivering excellent store performance at every turn.
What key skills and experience are we looking for?
- Assist the Store Manager in running the day-to-day operation of the store and deputise in their absence.
- Supervising and coaching all colleagues to become local experts; able to provide exceptional customer service.
- Get involved in people responsibilities – Recruitment, probation/people reviews, reward, recognition, training and development.
- Supervisory and or management experience.
- Experience within trade, retail or hospitality is preferred but not essential - don’t worry if you don’t know all our products, we will give you all the training you need through our exclusive training academy!
How we will reward you
- Competitive salary and very generous bonus opportunity
- Pension scheme with enhanced employer contributions
- Enhanced Maternity/paternity leave
- Health cash plan claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few)
- Employee discounts across the Grafton group and other high street stores
- Training and management opportunities/apprenticeships
- Company sick pay
- Share saving scheme into our parent company, the Grafton Group
- Early Pay – the ability to withdraw your salary in advance
- Paid day off for Volunteering
- Life assurance
- Cycle to work scheme
- Refer a friend scheme
In addition, you will be working for a well-established, successful and growing company in the heart of the trade. If you are passionate about customer service and are looking to further your career in retail, we encourage you to apply for this exciting opportunity.
Deputy Store Manager employer: Leyland SDM
Contact Detail:
Leyland SDM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Leyland SDM's product range and services. Understanding the specifics of paint, tools, plumbing, and DIY materials will not only boost your confidence but also help you engage effectively with customers and demonstrate your commitment to the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to coach and develop colleagues will resonate well with the expectations for a Deputy Store Manager.
✨Tip Number 3
Research Leyland SDM's company culture and values. Being able to articulate how your personal values align with theirs during discussions can set you apart and demonstrate that you're a great fit for their team.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of specific instances where you've gone above and beyond to ensure customer satisfaction, as this is crucial for creating the welcoming atmosphere Leyland SDM aims for.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Deputy Store Manager position. Understand the key responsibilities and skills required, such as supervising staff and ensuring excellent customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in retail, trade, or hospitality. Emphasise any supervisory or management roles you've held, and showcase your ability to deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your desire to contribute to Leyland SDM's growth. Mention specific examples of how you've successfully managed teams or improved store performance in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Leyland SDM
✨Show Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your coaching and supervisory experience.
✨Understand the Company Values
Leyland SDM places a strong emphasis on its values and culture. Research these values beforehand and think about how you can embody them in your role. This will show your commitment to the company and its mission.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in retail. Think of specific situations where you've gone above and beyond for a customer. Be ready to discuss these experiences and how they align with Leyland SDM's focus on creating a welcoming environment.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the store's operations, team culture, or growth plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
