At a Glance
- Tasks: Coordinate and schedule training sessions while ensuring a seamless experience for clients and trainers.
- Company: Join a dynamic team at Lexxic, focused on delivering high-quality training services.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Home-based role with a proactive approach to continuous improvement.
- Why this job: Make a real impact by enhancing client satisfaction and improving training delivery processes.
- Qualifications: Strong organisational skills and experience in coordination or operations roles.
The predicted salary is between 30000 - 35000 £ per year.
The Training Coordinator is responsible for the efficient planning, scheduling, and delivery support of training services, ensuring a seamless experience for clients and trainers. This role plays a central operational function, coordinating logistics, maintaining trainer availability, and ensuring high standards of service delivery.
The role combines operational coordination with project management responsibilities, including overseeing training content updates and production. It requires a highly organised, detail-oriented individual who can manage multiple priorities while maintaining strong relationships with internal teams, trainers, and clients. The approach should be proactive, process-driven, and focused on continuous improvement and client satisfaction.
The Training Coordinator will:
- Coordinate and schedule training programmes to meet client requirements and business capacity
- Manage trainer availability and optimise utilisation
- Maintain accurate records across all training activities and systems
- Gather and analyse client satisfaction data to inform improvements
- Support invoicing processes and ensure accurate billing
- Project manage training content updates and production cycles
- Provide operational support to ensure high-quality delivery of services.
Key Objectives and Measures of Success
- Training delivery efficiency: Achieve high utilisation of training capacity with minimal scheduling conflicts or rework
- Client satisfaction: Maintain or exceed agreed client satisfaction scores
- Operational accuracy: Ensure high accuracy in scheduling, record-keeping, and invoicing data
- Timeliness: Deliver all scheduling, reporting, and invoicing support within agreed SLAs
- Content project delivery: Successfully manage content updates to agreed timelines
- Process improvement: Identify and implement improvements to coordination and scheduling processes
Key Responsibilities
- Training coordination and scheduling
- Coordinate end-to-end scheduling of training sessions
- Set up and manage online training events on appropriate platforms
- Manage training calendars and resource allocation
- Resolve scheduling conflicts proactively
- Trainer management
- Maintain trainer availability records
- Monitor utilisation and capacity
- Build strong trainer relationships
- Client experience and feedback
- Collect and manage client feedback
- Monitor satisfaction scores
- Drive service improvements
- Operational administration and systems
- Maintain accurate records in systems
- Produce reports
- Improve processes
- Invoicing and commercial support
- Support invoicing preparation
- Ensure data accuracy for billing
- Resolve discrepancies
- Content project management
- Coordinate content updates in consultation with delivery team
- Track project timelines
- Manage version control
Working Relationships
- Service Delivery Director
- Sales and Account Management
- Psychology team
- Trainers
- Finance team
- Clients
What You'll Need to Succeed
- Experience in coordination or operations role
- Strong organisational skills
- Experience with scheduling systems
- High attention to detail
- Project management capability
- Strong communication skills
- Proactive mindset
How to Apply
To apply for this role, please attach your CV and a one-page cover letter to explain why you are suitable for this role. In addition, please let us know what attracts you to the role.
Closing date for receipt of applications: Monday 1st June 2026 at 9.00am
Interviews: To take place via video conferencing in June
Privacy Notice
In applying to Lexxic, you will be supplying us with your personal data contained within your CV and cover letter. This could include your name, address, email, previous work details etc. Please refer to our Recruitment Privacy Notice for details of how we protect and respect your privacy during the recruitment process.
Training Coordinator - Internal Only employer: Lexxic
At Lexxic, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering a home-based role as a Training Coordinator. Our supportive work culture fosters continuous improvement and professional growth, ensuring that employees have the opportunity to develop their skills while contributing to high client satisfaction. With a focus on operational excellence and strong team collaboration, we create a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Training Coordinator - Internal Only
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your organisational skills! As a Training Coordinator, you’ll need to demonstrate your ability to manage multiple tasks. Use examples from your past experiences to highlight how you’ve successfully juggled priorities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Training Coordinator - Internal Only
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Training Coordinator role. Highlight your experience in coordination and operations, and don’t forget to showcase your strong organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re the perfect fit for this role and what attracts you to it. Keep it concise but engaging – we want to see your personality come through!
Showcase Relevant Experience:When detailing your experience, focus on any project management or scheduling roles you've had. We love seeing how you've successfully managed multiple priorities and improved processes in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Lexxic
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Training Coordinator. Familiarise yourself with the key objectives and measures of success outlined in the job description. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Organisational Skills
As this role requires strong organisational abilities, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple priorities. Highlight any tools or systems you've used for scheduling and coordination.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around scheduling conflicts or client feedback. Think of scenarios where you had to resolve issues proactively and how you improved processes in previous roles.
✨Engage with Your Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask insightful questions about their training programmes and how they measure client satisfaction. This shows your genuine interest in the role and helps build rapport.
