At a Glance
- Tasks: Coordinate and schedule training programmes while ensuring a seamless experience for clients and trainers.
- Company: Join Lexxic, a diverse and innovative company focused on client satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Work from home with a supportive team and excellent career development opportunities.
- Why this job: Make a real impact by enhancing training delivery and client experiences.
- Qualifications: Strong organisational skills and experience in coordination or operations roles.
The predicted salary is between 30000 - 35000 £ per year.
The Training Coordinator is responsible for the efficient planning, scheduling, and delivery support of training services, ensuring a seamless experience for clients and trainers. This role plays a central operational function, coordinating logistics, maintaining trainer availability, and ensuring high standards of service delivery.
The role combines operational coordination with project management responsibilities, including overseeing training content updates and production. It requires a highly organised, detail-oriented individual who can manage multiple priorities while maintaining strong relationships with internal teams, trainers, and clients. The approach should be proactive, process-driven, and focused on continuous improvement and client satisfaction.
The Training Coordinator will:
- Coordinate and schedule training programmes to meet client requirements and business capacity
- Manage trainer availability and optimise utilisation
- Maintain accurate records across all training activities and systems
- Gather and analyse client satisfaction data to inform improvements
- Support invoicing processes and ensure accurate billing
- Project manage training content updates and production cycles
- Provide operational support to ensure high-quality delivery of services.
Key Objectives and Measures of Success
- Training delivery efficiency: Achieve high utilisation of training capacity with minimal scheduling conflicts or rework
- Client satisfaction: Maintain or exceed agreed client satisfaction scores
- Operational accuracy: Ensure high accuracy in scheduling, record-keeping, and invoicing data
- Timeliness: Deliver all scheduling, reporting, and invoicing support within agreed SLAs
- Content project delivery: Successfully manage content updates to agreed timelines
- Process improvement: Identify and implement improvements to coordination and scheduling processes
Key Responsibilities
- Training coordination and scheduling
- Coordinate end-to-end scheduling of training sessions
- Set up and manage online training events on appropriate platforms
- Manage training calendars and resource allocation
- Resolve scheduling conflicts proactively
- Trainer management
- Maintain trainer availability records
- Monitor utilisation and capacity
- Build strong trainer relationships
- Client experience and feedback
- Collect and manage client feedback
- Monitor satisfaction scores
- Drive service improvements
- Operational administration and systems
- Maintain accurate records in systems
- Produce reports
- Improve processes
- Invoicing and commercial support
- Support invoicing preparation
- Ensure data accuracy for billing
- Resolve discrepancies
- Content project management
- Coordinate content updates in consultation with delivery team
- Track project timelines
- Manage version control
Working Relationships
- Service Delivery Director
- Sales and Account Management
- Psychology team
- Trainers
- Finance team
- Clients
What You'll Need to Succeed
- Experience in coordination or operations role
- Strong organisational skills
- Experience with scheduling systems
- High attention to detail
- Project management capability
- Strong communication skills
- Proactive mindset
How to Apply
To apply for this role, please attach your CV and a one-page cover letter to explain why you are suitable for this role. In addition, please let us know what attracts you to the role.
Closing date for receipt of applications: Friday 5th June 2026 at 5.00pm
Interviews: To take place via video conferencing in June
Equal Opportunities and Adjustments
We welcome all types of differences at Lexxic. The more diverse our team, the more insightful, imaginative, and inspirational our culture will be. It's important to us that our recruitment process helps you feel like you can truly be your authentic self. We have a wide range of adjustments that we can offer at any stage of this process, so please do get in touch with us and tell us your story - we would be delighted to help. Lexxic is an equal opportunities employer.
To learn more about Lexxic, please visit www.lexxic.com.
Privacy Notice
In applying to Lexxic, you will be supplying us with your personal data contained within your CV and cover letter. This could include your name, address, email, previous work details etc. Please refer to our Recruitment Privacy Notice for details of how we protect and respect your privacy during the recruitment process.
Training Coordinator employer: Lexxic
At Lexxic, we pride ourselves on being an exceptional employer, offering a flexible home-based working environment that allows for a healthy work-life balance. Our commitment to employee growth is evident through our supportive culture, where continuous improvement and client satisfaction are at the forefront of our operations. Join us to be part of a diverse team that values your unique contributions and fosters professional development in a meaningful and rewarding role as a Training Coordinator.
StudySmarter Expert Advice🤫
We think this is how you could land Training Coordinator
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend webinars, and join relevant groups. You never know who might have a lead on that perfect Training Coordinator role.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on showcasing your organisational skills and project management experience, as these are key for the role.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! Tailor your application to highlight how your skills align with the responsibilities of the Training Coordinator position. Show us you’re the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Training Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Training Coordinator role. Highlight your experience in coordination, scheduling, and project management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're the perfect fit for this role and what attracts you to it. Be genuine and let your personality come through – we love to see that!
Show Off Your Organisational Skills:As a Training Coordinator, being organised is key. In your application, give examples of how you've successfully managed multiple priorities or projects in the past. We want to know how you keep everything running smoothly!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just attach your CV and cover letter!
How to prepare for a job interview at Lexxic
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Training Coordinator. Familiarise yourself with the key objectives and measures of success outlined in the job description. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Organisational Skills
As a Training Coordinator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple priorities or resolved scheduling conflicts. This will highlight your ability to handle the operational aspects of the role effectively.
✨Emphasise Client Satisfaction
Client satisfaction is a key focus for this role. Be ready to discuss how you've gathered and analysed feedback in previous positions. Share specific instances where you implemented improvements based on client input, showcasing your proactive mindset.
✨Prepare for Project Management Questions
Since the role involves project management, brush up on your project management skills. Be prepared to talk about how you've coordinated content updates or managed timelines in the past. This will show that you can handle the content project management aspect of the job.
