At a Glance
- Tasks: Lead and oversee high-quality neurodiversity services while supporting your team.
- Company: Join Lexxic, a forward-thinking organisation dedicated to neuroinclusion.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Embrace diversity and authenticity in a dynamic team culture.
- Why this job: Make a real difference in the lives of neurodivergent individuals and foster an inclusive workplace.
- Qualifications: Professional psychology qualifications and experience in leading psychological services.
The predicted salary is between 60000 - 70000 £ per year.
Reports to: Chief Psychologist
Salary: £60,000-70,000, depending on experience
Working hours: Full time, Monday to Friday 9.00am to 5.30pm
Purpose of the Role
Provide leadership and operational oversight to ensure delivery of high-quality neurodiversity services. We are looking for an experienced psychologist with a strong track record in leading psychological services and supporting practitioner teams, bringing both clinical credibility and operational leadership to the role.
The Head of Psychological Services will:
- Lead and supervise the team to ensure the consistent delivery of high-quality neurodiversity services including workplace assessments, coaching and screenings.
- Implement effective team leadership and robust supervision practices, whilst engaging stakeholders and upholding a commitment to service excellence.
- Ensure efficient working practices and utilisation of the team to agreed targets to support effective delivery of the services to clients.
- Drive continuous improvement and foster a collaborative environment that supports both clients and colleagues.
- Support the development of individual team members, with appropriate plans in place for professional and career development.
Key Objectives and Measures of Success
- Delivery of high-quality psychological services: Support team to achieve and maintain consistently high ratings on measures of client satisfaction. Ensure client reports and documentation meet internal quality assurance standards aligned with best practice.
- Lead and support team effectively: Provide regular supervision and management to team, creating opportunities for ongoing professional development, supporting the consistent delivery of high-quality services.
- Professional development oversight: Supervise and support staff to regularly participate in training, workshops, or professional development activities, ensuring that newly acquired skills and knowledge are effectively integrated into service delivery.
- Operational effectiveness: Work with the scheduling, administration and other functions to optimise work distribution to ensure a fast, efficient service, with team utilisation meeting agreed targets.
- Team performance management: Lead the team to achieve or surpass agreed targets for service delivery, innovation, and continuous improvement, as outlined in operational plans, monitoring progress and providing guidance as needed.
- Uphold highest standards in reporting and documentation: Supervise and manage staff to guarantee that all client records and reports meet data accuracy and documentation requirements. Monitor and uphold adherence to reporting standards across the team, thereby supporting the integrity and quality of service provision.
Key Responsibilities
- Development of services, quality and maintaining standards of delivery: Advocate for solutions and service improvements that reflect customer experiences and deliver meaningful support throughout the assessment and coaching journey. Drive innovation and continuous improvement in service models and delivery and encourage cross-Team engagement for excellence in service delivery and support. Actively represent customer needs and priorities to the business and senior leaders, ensuring that all requirements for client facing assessments and development activities are clearly communicated and considered in strategic decision-making. Maintain rigorous standards in reporting and documentation.
- Management: Be responsible for performance management, supervision, and day-to-day oversight of delivery team. Role-model behaviours as a senior manager in the organisation. Contribute effectively to the achievement of the company’s goals. Motivate, equip, and support team members to achieve excellence. Promote a culture of excellence, neuroinclusion, and professional growth.
- Service delivery: Work jointly with other teams, including scheduling, administration, technology to deliver and improve an effective end-to-end customer journey. Take part in service delivery to maintain your skills and ensure ongoing evaluation of the current service provided.
- Professional development and thought leadership: Take personal responsibility for professional growth, actively pursuing training and education, with a focus on neurodiversity and inclusion in the workplace and supporting that of the team. Engage where relevant in industry networks, conferences, and forums dedicated to service innovation and neuroinclusion, acting as a proactive advocate for inclusion and neurodiversity in your field.
Qualifications and Applied Knowledge
- Professional qualifications and accreditation in psychology: Including BPS membership, Registered Psychologist, accredited with HCPC.
- Strong knowledge of neurodiversity: Demonstrable ability to apply neuroinclusive practices in the workplace, to identify barriers, recommend adjustments, and advocate for neurodivergent strengths.
- Service leadership: Experience in leading teams and providing leadership in psychological services.
- Psychological assessment and intervention: Proficiency in psychological assessment and intervention techniques.
- Consultation and support: Ability to provide consultation and support to other professionals and staff.
- Leadership and management: Experience in overseeing workloads, risk assessment, and individual/group psychology programs.
How to Apply
To apply for this role, please attach your CV and a one-page cover letter to explain why you are suitable for this role. In addition, please let us know what attracts you to the role and your key values.
Closing date for receipt of applications: Friday 5th June 2026 5.00pm
Interviews: Two-stage selection process with first interviews to take place via video conferencing towards the end of June.
Equal Opportunities and Adjustments
We welcome all types of differences at Lexxic. The more diverse our team, the more insightful, imaginative, and inspirational our culture will be. It's important to us that our recruitment process helps you feel like you can truly be your authentic self. We have a wide range of adjustments that we can offer at any stage of this process, so please do get in touch with us and tell us your story - we would be delighted to help. Lexxic is an equal opportunities employer.
To learn more about Lexxic, please visit www.lexxic.com.
Privacy Notice
In applying to Lexxic, you will be supplying us with your personal data contained within your CV and cover letter. This could include your name, address, email, previous work details etc. Please refer to our Recruitment Privacy Notice for details of how we protect and respect your privacy during the recruitment process.
Head of Psychological Services employer: Lexxic
At Lexxic, we pride ourselves on being an exceptional employer that champions neurodiversity and fosters a culture of inclusion and professional growth. Our commitment to high-quality psychological services is matched by our dedication to employee development, offering robust training opportunities and a collaborative work environment that empowers our team to excel. Located in a vibrant area, we provide a supportive atmosphere where your contributions are valued, and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Psychological Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the psychology field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially around neurodiversity services. Show them you’re not just a fit on paper!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your leadership skills and how you’ve driven service excellence in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of supporting neurodiversity.
We think you need these skills to ace Head of Psychological Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Psychological Services role. Highlight your leadership experience and any relevant qualifications in psychology, especially those related to neurodiversity. We want to see how your background aligns with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're drawn to this role and what values you bring to the table. Be genuine and let us know how your experiences have shaped your approach to psychological services.
Showcase Your Team Leadership Skills:Since this role involves leading a team, make sure to highlight your experience in managing and developing teams. Share specific examples of how you've motivated others and driven service excellence in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Lexxic
✨Know Your Stuff
Make sure you brush up on your knowledge of neurodiversity and psychological services. Be ready to discuss how your experience aligns with the role and how you can lead a team effectively. Familiarise yourself with the latest trends and best practices in the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and delivering high-quality services. Think about specific situations where you motivated your team or implemented successful changes. This will demonstrate your capability to lead and inspire others.
✨Engage with the Company’s Values
Research Lexxic's values and mission. Be prepared to discuss how your personal values align with theirs, particularly around neuroinclusion and service excellence. Showing that you resonate with their culture can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare insightful questions to ask during the interview. This could be about their approach to continuous improvement or how they support professional development within the team. Asking questions shows your genuine interest in the role and helps you assess if it’s the right fit for you.
