Lexus Woodford in Woodford Green

Do you love how it feels to work in a busy and varied role, working closely with colleagues to deliver a great customer experience? As a sales administrator, you will provide exceptional administrative support to our sales team, assisting with the processing of customers’ vehicle orders and all associated administration. Ideally with previous experience of sales administration, you’ll be keen to learn, highly organised, and passionate about customer service.

We are all Brand Ambassadors and live and breathe the Toyota brand and values and are by nature passionate about the products and services that we offer. Joining us as a Sales Administrator offers you the opportunity to develop your career with one of the world's most prestigious companies, working alongside some of the industry’s best talent.

Toyota are the highest ranked Automotive Brand in the world and spend more on R&D than any other company, leading the way in Hybrid engine technology and innovation. We are constantly evolving so there is always something new just around the corner!

• Able to multitask efficiently whilst simultaneously ensuring customer satisfaction
• Outstanding administrative skills, great attention to detail and organised
• Enjoy constantly meeting new people and building rapport and connections
• Have strong communication skills and enjoy presenting ideas to others
• Enjoy supporting and assisting colleagues and be willing to go the extra mile
• Passionate about the automotive industry and want to work in the world’s biggest manufacturer
• Be a central point of contact for your colleagues, communicating constantly and relaying information accurately and in a timely manner
• Work closely with the sales team to process customers’ vehicle orders, ensuring vehicles are ordered exactly to customer requirements
• Complete pre-delivery related tasks eg. vehicle registration, taxing vehicles, collating paperwork in a timely and accurate manner
• Provide administrative support to the sales team, keeping them informed of customer order status and any issues that might arise
• Liaise between in-house departments, including after sales, ensuring completion of invoicing and to ensure records are accurate and up to date
• Manage stock, keeping records complete and up to date for new, used and fleet sales
• Provide appropriate data for centre financial reporting and customer relationship management
• Work across teams, engaging with sales colleagues and other members of the dealership as appropriate, helping to provide a seamless service to customers
• Extremely organised, with great attention to detail
• Flexible, proactive and hard-working
• Strong people skills – you’re approachable and enjoy assisting colleagues
• Curious, keen to learn and apply your learning in helping customers and colleagues
• Thrive in a busy, high-pressure environment

Location of Centre

• A full UK driving licence
• Eligibility to work in the UK
• Flexible to work hours required to carry out the role effectively and travel (to the training sessions)
• This role requires you to be professional, have a smart personal appearance and have high standards of verbal and written communication
• Good level of general education – at least GCSE Maths and English
• IT and administrative skills
• Previous administrative work experience is advantageous, however no specific industry experience is required
• Interests that support your work life balance

Contributory Pension/life assurance scheme

Training and on-going development with the Award-Winning Toyota Academy

Company vehicle

Opportunity for career progression

Plus other excellent benefits/incentives as expected of a large organisation

Brand: Lexus