At a Glance
- Tasks: Join us as a Vehicle Technician, servicing and repairing vehicles with a focus on customer satisfaction.
- Company: Jemca Car Group is a leading Toyota and Lexus dealership in the UK, dedicated to excellence.
- Benefits: Enjoy a competitive salary, flexible hours, bonuses, and access to top-notch training and career progression.
- Why this job: Be part of a dynamic team at Lexus Edgware Road, known for exceptional service and innovation.
- Qualifications: Experience as a Vehicle Technician at a Main Dealer is essential; MOT Licence is a plus.
- Other info: Work in modern workshops with advanced diagnostic tools and a commitment to personal growth.
The predicted salary is between 30000 - 42000 Β£ per year.
Jemca are currently offering a fantastic opportunity as a Vehicle Technician to join our business based out of our Lexus Edgware Road dealership. This role would suit someone who has an interest in developing their technical knowledge and efficient labour productivity. As a Vehicle Technician you will work to service and repair vehicles with the customer in mind at all times. Knowledgeable and professional, you'll work in your team to diagnose faults and investigate any issue the customer has. This role would suit a main dealer Vehicle Technician who is looking to increase their OTE and knowledge of Hybrid technology.
What we need:
- Deliver complete customer satisfaction
- Work as part of the workshop team to carry out scheduled vehicle service and repair work, in accordance with the manufacturer technical standards
- Examine vehicles and diagnose non-routine defects, either in the workshop or during a road test, using knowledge of the vehicles and technologies concerned
- Examine vehicles and report defects against Department of Environment (MOT) and Vehicle Safety Report (VSR) standards
- Work in accordance with workshop and dealership Health & Safety requirements
- Work with colleagues to maintain workshop standards of cleanliness and tidiness
- Take personal responsibility for the daily maintenance of workshop equipment, and report equipment defects or problems that need attention
- Attend all specialised training, product knowledge and any other such relevant training that is requested of you
- Reach / maintain appropriate level of Technician Certification
- Work quickly and effectively to hit your productivity and efficacy targets
Your Skills:
- Relevant experience as a Vehicle Technician
- Must have experience working within a Main Dealer
- Hold a valid MOT Licence (Not essential)
- Be able to interact with customers to deliver a great service
- Work efficiently under pressure
- Understanding of computer systems such as e-mail, using online training and manufacturer technical systems
- Work quickly and efficiently to make sure the work is completed on time and right first time
What we offer:
- Excellent basic salary, flexible depending on experience
- Lexus training pushing you through the ranks right through to Master Technician
- Additional bonus based on efficiency/productivity
- Modern workshops with an abundance of diagnostic tools
- Guaranteed efficiency bonus on Holiday
- Real career progression based around your aspirations
- Market leading benefits including pension, childcare and company lease scheme
About our business:
Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres. We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success. We pride ourselves in providing our employees with the tools they need to deliver excellence whether that is through our investment in state-of-the-art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes.
What's next?
If you're a professional looking for a role with realistic career progression within a business that promotes positive change and development this is the role for you.
Brand: Lexus
Lexus Edgware Road is committed to delivering exceptional customer experiences, from premium vehicle sales to expert servicing and aftercare. As part of a renowned luxury brand, we take pride in offering outstanding service, innovation, and attention to detail. Working at Lexus Edgware Road means being part of a dedicated and professional team that values excellence and customer satisfaction. With access to industry-leading training and career development, our employees thrive in a supportive and dynamic environment. If you're passionate about automotive excellence and want to be part of a team that upholds Lexusβ reputation for quality, Lexus Edgware Road is the place for you.
About Lexus:
Lexus is a global luxury lifestyle brand that keeps Omotenashi, the Japanese spirit of hospitality, at the heart of what we do. From the beginning, we were determined to treat customers better than any other car company, treating every customer as they would a guest in their own home. For over a number of years, Lexus has pioneered and perfected electrification, culminating in hybrid and electric cars that are exciting, efficient and durable. The ancient Japanese concept of 'Takumi' is essential to all that we do. It applies a subtle human touch to every aspect of Lexus' design and development, whilst keeping passion, spirit and the customer at the forefront of everything we do.
Technician employer: Lexus
Contact Detail:
Lexus Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Technician
β¨Tip Number 1
Familiarise yourself with Lexus and Toyota's hybrid technology. Understanding the specifics of their vehicles will not only impress during interviews but also show your genuine interest in the role.
β¨Tip Number 2
Network with current or former employees of Jemca or similar dealerships. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
β¨Tip Number 3
Prepare to discuss your previous experience in a main dealer environment. Be ready to share specific examples of how you've delivered customer satisfaction and worked effectively under pressure.
β¨Tip Number 4
Show enthusiasm for ongoing training and development. Highlight any relevant certifications or training you've completed, and express your eagerness to participate in Lexus's training programmes.
We think you need these skills to ace Technician
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience as a Vehicle Technician, especially any work within a main dealer. Emphasise your skills in diagnosing faults and your understanding of hybrid technology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Mention specific experiences that demonstrate your ability to work efficiently under pressure and your dedication to maintaining high workshop standards.
Highlight Relevant Certifications: If you hold a valid MOT Licence or any other relevant certifications, make sure to include these in your application. This will show Jemca that you are qualified and ready to contribute from day one.
Showcase Your Teamwork Skills: Since the role involves working as part of a workshop team, provide examples in your application of how you've successfully collaborated with colleagues in the past to achieve common goals, particularly in a busy workshop environment.
How to prepare for a job interview at Lexus
β¨Show Your Technical Knowledge
Make sure to brush up on your technical skills and knowledge about vehicle systems, especially hybrid technology. Be prepared to discuss specific examples of how you've diagnosed and repaired vehicles in the past.
β¨Demonstrate Customer Focus
Since customer satisfaction is key for Jemca, think of instances where you went above and beyond for a customer. Highlight your ability to communicate effectively and ensure that customers feel valued and understood.
β¨Familiarise Yourself with Health & Safety Standards
Understand the health and safety requirements relevant to workshop environments. Be ready to discuss how you maintain cleanliness and safety in your previous roles, as this will show your commitment to a safe working environment.
β¨Prepare for Teamwork Questions
As you'll be working as part of a workshop team, prepare to talk about your experiences collaborating with colleagues. Think of examples where teamwork led to successful outcomes, and be ready to explain your role in those situations.