At a Glance
- Tasks: Lead a team of technicians in delivering top-notch vehicle services and repairs.
- Company: Join Snows, a family-run automotive group focused on customer and colleague happiness.
- Benefits: Enjoy a supportive work environment with training opportunities and a commitment to safety.
- Other info: Dynamic workshop environment with opportunities for career growth and skill enhancement.
- Why this job: Make a real difference in customer experiences while developing your technical skills.
- Qualifications: Fluent English, full driving licence, and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
A Master Technician is a member of the Aftersales Team and will report to the Service Manager. The Master Technician will oversee a variety of workshop work in an efficient and safe manner helping to coordinate the other Technicians in the team. The aim is to meet customer requirements and maximise workshop utilisation and productivity.
Responsibilities:
- Carries out vehicle services and repairs in accordance with brand technical standards.
- Works in accordance with brand and dealership processes.
- Liaises directly with customers where appropriate.
- Provides support to less experienced colleagues.
- Attends regular training to update technical skills.
- Works as a full member of the workshop and dealership teams.
- Ensures that their immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
- Wears or uses protective clothing and equipment supplied by the Company as and when appropriate.
- Handles waste products and hazardous materials as per company policies and C.O.S.H.H. regulations.
- May be asked to carry out other reasonable tasks not outlined above.
Skills & Competencies:
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Strong work ethic and adaptable to change.
- Attention to detail and maintains good, accurate quality of work.
- Ability to work to tight deadlines to achieve the business needs.
- Able to react positively to organisational and market changes.
Essential & Desirable Skills & Qualifications:
- Essential: Fluent written and spoken English. PC, Microsoft, web literate. Full, clean driving licence.
- Desirable: Proven track record of individual excellence. Previous vehicle knowledge and proven skills. MOT qualification. Relevant City & Guilds, BTEC or NVQ accreditation. Previous work experience in a franchise dealership. Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification. Commitment to delivering first class customer service.
Team Values:
- Honesty: We provide open and honest guidance with all our customers, both internal and external.
- Integrity: We act with integrity, trust, and responsibility in everything that we do.
- Respect for People: We are ambassadors for all our customers in promoting good working practices.
Master Technician in Salisbury employer: Lexus
At Snows, we pride ourselves on being a large, family-run automotive group that prioritises both customer experience and colleague happiness. Our supportive work culture fosters continuous learning and development, ensuring that our Master Technicians have ample opportunities to enhance their skills while working in a safe and efficient environment. Located in the picturesque South and South-West of England, we offer a unique blend of professional growth and a commitment to delivering outstanding service, making us an excellent employer for those seeking a rewarding career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician in Salisbury
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Master Technician in Salisbury
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Lexus's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Lexus. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Lexus
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Lexus.
