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- Tasks: Lead a dynamic sales team and ensure exceptional customer experiences at our dealership.
- Company: Join a forward-thinking automotive company with a focus on teamwork and growth.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Exciting opportunities for personal and professional growth in a supportive atmosphere.
- Why this job: Make a real impact in the automotive industry while inspiring your team to excel.
- Qualifications: Proven leadership experience in sales, preferably within the automotive sector.
The predicted salary is between 50000 - 65000 £ per year.
As a General Sales Manager, you’ll play a key role in the progress of the business by meeting targets alongside the management team. Friendly and professional, you’ll inspire your team to make every customer’s experience at the dealership exceptional. Naturally confident, with a wealth of managerial experience, you will have strong leadership skills and the ability to implement change to take the dealership to new heights.
You will be ensuring the effective and efficient operation of the New & Used Vehicle Sales Department, being a natural people person who can build great relationships with customers, manufacturer partners, and colleagues. You will have the drive and determination to create and maintain a team that always delivers the best customer service and have previous experience of managing a Vehicle Sales Department in a franchised car dealership.
What we need:
- Team management and development: Carry out recruitment and selection of new team members in accordance with Jemca’s recruitment policy, hiring new recruits with the necessary skills to perform their new role. Establish and agree individual targets for your team members to ensure everyone is aligned to the needs of the business, their responsibilities, and personal development. Ensure the sales team attend all company and manufacturer training when it’s needed. Encourage, support, and motivate the team, making it an enjoyable environment. Appraise & coach the team to maximise their potential and the department’s success.
- Customer management & communication: Be involved directly with customers on a daily basis ensuring every customer is completely satisfied. Train and motivate staff to deliver the best possible service to make our customers happy. Resolve all customer complaints by following team procedures and regain customer satisfaction.
- Inventory Management: Ensure New Vehicle & Demonstrator stock is managed in accordance with Jemca’s policies and manufacturer programmes. Ensure Used Vehicle stock is managed in accordance with Jemca’s Used Car stock policy guidelines, i.e., turned over within the specified period. Manage and review the working capital for the department, ensuring debtors & creditors are managed effectively and keeping within your working capital budget guidelines. Ensure the ‘auction only’ disposal process is adhered to for all trade vehicles. Manage the Showroom & Used Car displays ensuring the presentation of each vehicle is immaculate.
- Department budget management: Monitor the daily financial performance of the department and take corrective action when needed. Monitor and maintain effective cost control for the department. Manage BM/F&I performance in line with company requirements & KPI’s. Regularly review the department’s debt status and react with actions when needed. Control the invoicing procedure to ensure accuracy on all sales. Regularly review all pricing policies and deals. Develop and operate advertising and promotional activities alongside the Sales department marketing plan. Review the costs and effectiveness of marketing spend regularly for the department. Monitor performance daily across the team and individually. Maintain appropriate staff levels to manage the department effectively including weekly rota and holiday to minimise department impact. Ensure the team follows the Financial Conduct Authority (FCA) standards so all finance products that are sold meet the guidelines. Review and comply with the manufacturer’s standards. Feed information to the team keeping them aware of day-to-day running aims, future plans, processes, systems, and policies for a customer-focused environment. Present at internal meetings, providing updates to Senior Management on the department performance, target results, and future plans. Carry out other duties when needed at the Centre, i.e., General Manager cover.
Your Skills:
- Relevant experience in a leadership role
- Proven track record in Sales within the automotive sector
- A clean, current driving licence
- Experience and skills to review financial, volume, and operational objectives
General Sales Manager in Reading employer: Lexus
Contact Detail:
Lexus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or team members, let your friendly and professional side shine through. Remember, they’re looking for someone who can inspire a team and create great customer experiences.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their success. Tailor your answers to show how your leadership skills and experience align with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s take this journey together!
We think you need these skills to ace General Sales Manager in Reading
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and developed teams in the past, so share specific examples that showcase your ability to motivate and manage effectively.
Customer-Centric Approach: Since customer satisfaction is key in this role, emphasise your experience in managing customer relationships. Tell us about times you’ve gone above and beyond to ensure customers are happy, as this will resonate with our values at StudySmarter.
Be Specific About Your Achievements: Quantify your successes where possible! Whether it’s sales targets you’ve met or improvements you’ve made in team performance, we love numbers. This helps us understand the impact you can bring to our dealership.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lexus
✨Know Your Numbers
As a General Sales Manager, you'll need to be on top of your game when it comes to sales figures and financial performance. Brush up on the dealership's recent sales data, targets, and any relevant KPIs. Being able to discuss these confidently will show that you're serious about driving results.
✨Showcase Your Leadership Style
Prepare to talk about your leadership experience and how you've motivated teams in the past. Think of specific examples where you’ve inspired your team or implemented changes that led to success. This will help demonstrate that you can create an enjoyable environment while achieving targets.
✨Customer-Centric Mindset
Since customer satisfaction is key, be ready to share how you've handled customer complaints and ensured exceptional service. Discuss strategies you've used to train staff in delivering great customer experiences, as this will highlight your commitment to maintaining high standards.
✨Understand Inventory Management
Familiarise yourself with inventory management practices, especially in the automotive sector. Be prepared to discuss how you would manage new and used vehicle stock effectively, ensuring compliance with policies. This knowledge will show that you can keep the department running smoothly.