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For Companies At a Glance
- Tasks: Manage finance and insurance sales processes while delivering top-notch customer service.
- Company: Join Jemca, a leading automotive dealership with a focus on innovation.
- Benefits: Competitive salary, bonus schemes, healthcare, and career progression opportunities.
- Other info: Modern work environment with top facilities and real career growth potential.
- Why this job: Be part of a dynamic team and enhance your skills in the automotive industry.
- Qualifications: Experience in sales, FCA compliance, and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Jemca are currently offering a new opportunity as a Sales Transaction Controller to join our business based out of our Toyota Enfield dealership. As a Sales Transaction Controller, you will help look after the finance and insurance sales process from beginning to end. You will be 2nd facing customers and deal stacking daily while delivering excellent customer service. You will be working very closely with the General Sales Manager alongside supporting the Car Sales Executives. This role would suit an experienced Business/Transaction Manager looking to increase their OTE and knowledge on hybrid technology.
What We Need
- Understand the customer journey experience and build strong relationships with customers
- Demonstrate the most suitable options to the customer, ensuring they understand the options clearly
- Help coach and manage the team always leading from the front
- Work with customers in a friendly and open way to identify the most appropriate new/used vehicle, finance, warranty or insurance products
- Ensure the team follows the Financial Conduct Authority (FCA) standards so all finance products that are sold meet the guidelines
- Manage sales and F&I performance in line with company requirements & KPI’s
- Carry out Sales Controller duties, i.e., managing the team, second facing and deal stacking
- Liaise with Sales Executives to ensure that the opportunity is available to discuss finance options with all customers
- Help 2nd face customer making sure we have met all their requirements
- Produce and explain finance quotes, using knowledge of the cost and margin of various funding options to maximise commission whilst also meeting customer needs
- Help stack the deal with the Sales Executive and ensure that the customer is fully satisfied
- Be on hand to cover Sales Manager responsibilities
Your Skills
- Have previous experience of working towards Finance and Insurance targets
- Proven track record in sales
- A clean, current driving licence
- Excellent customer service skills
- Have experience within the Automotive industry in sales
- Must be an experienced business/transaction Manager
- Have the drive to succeed
- Work efficiently under pressure
- Have previous experience of working in an FCA regulated environment and be FCA compliant
What We Offer
- Excellent basic salary
- Toyota training pushing you through the ranks
- Bonus scheme based on hitting targets
- Additional bonus-based GP
- Modern work environment with top facilities
- Real career progression based around your aspirations
- Market leading benefits including healthcare, pension, childcare and company lease scheme
Sales Transaction Controller in London employer: Lexus
Contact Detail:
Lexus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Transaction Controller in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a clear and concise summary of your experience and what you bring to the table. Tailor it to highlight your sales and customer service skills, especially in finance and insurance.
✨Tip Number 3
Be proactive! If you see a job you like, don’t just apply through the usual channels. Reach out directly to the hiring manager or team via email or social media. Show them you’re genuinely interested and ready to contribute to their success.
✨Tip Number 4
Stay updated on industry trends! Knowing about hybrid technology and the latest in finance options will not only impress potential employers but also help you in conversations with customers. It shows you’re passionate and knowledgeable about the field.
We think you need these skills to ace Sales Transaction Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Transaction Controller role. Highlight your experience in finance and insurance sales, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your previous experience in the automotive industry and how you’ve successfully met FCA standards in the past. Let us know what drives you!
Showcase Your Achievements: When detailing your work history, focus on your achievements rather than just duties. Did you exceed sales targets? Did you improve customer satisfaction scores? We love numbers, so quantify your successes to grab our attention!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Lexus
✨Know Your Stuff
Make sure you brush up on your knowledge of finance and insurance products, especially in the automotive sector. Understand the FCA standards and be ready to discuss how you’ve adhered to them in past roles.
✨Customer Journey Insight
Be prepared to talk about the customer journey experience. Think of examples where you've built strong relationships with customers and how you’ve helped them understand their options clearly.
✨Team Leadership Examples
Since this role involves coaching and managing a team, come armed with specific examples of how you've led from the front in previous positions. Highlight any successes in improving team performance or meeting targets.
✨Deal Stacking Strategy
Familiarise yourself with deal stacking techniques and be ready to explain how you would approach stacking deals effectively. Discuss how you ensure customer satisfaction while maximising commission.