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For Companies At a Glance
- Tasks: Manage finance and insurance sales processes while delivering top-notch customer service.
- Company: Join Jemca, a leading automotive dealership with a focus on innovation.
- Benefits: Competitive salary, bonus schemes, healthcare, and career progression opportunities.
- Other info: Modern work environment with great facilities and support for your career growth.
- Why this job: Be part of a dynamic team and enhance your skills in the automotive industry.
- Qualifications: Experience in sales and finance, excellent customer service skills, and FCA compliance.
The predicted salary is between 30000 - 40000 £ per year.
Jemca are currently offering a new opportunity as a Sales Transaction Controller to join our business based out of our Toyota Enfield dealership. As a Sales Transaction Controller, you will help look after the finance and insurance sales process from beginning to end. You will be 2nd facing customers and deal stacking daily while delivering excellent customer service. You will be working very closely with the General Sales Manager alongside supporting the Car Sales Executives. This role would suit an experienced Business/Transaction Manager looking to increase their OTE and knowledge on hybrid technology.
What We Need
- Understand the customer journey experience and build strong relationships with customers
- Demonstrate the most suitable options to the customer, ensuring they understand the options clearly
- Help coach and manage the team always leading from the front
- Work with customers in a friendly and open way to identify the most appropriate new/used vehicle, finance, warranty or insurance products
- Ensure the team follows the Financial Conduct Authority (FCA) standards so all finance products that are sold meet the guidelines
- Manage sales and F&I performance in line with company requirements & KPI’s
- Carry out Sales Controller duties, i.e., managing the team, second facing and deal stacking
- Liaise with Sales Executives to ensure that the opportunity is available to discuss finance options with all customers
- Help 2nd face customer making sure we have met all their requirements
- Produce and explain finance quotes, using knowledge of the cost and margin of various funding options to maximise commission whilst also meeting customer needs
- Help stack the deal with the Sales Executive and ensure that the customer is fully satisfied
- Be on hand to cover Sales Manager responsibilities
Your Skills
- Have previous experience of working towards Finance and Insurance targets
- Proven track record in sales
- A clean, current driving licence
- Excellent customer service skills
- Have experience within the Automotive industry in sales
- Must be an experienced business/transaction Manager
- Have the drive to succeed
- Work efficiently under pressure
- Have previous experience of working in an FCA regulated environment and be FCA compliant
What We Offer
- Excellent basic salary
- Toyota training pushing you through the ranks
- Bonus scheme based on hitting targets
- Additional bonus-based GP
- Modern work environment with top facilities
- Real career progression based around your aspirations
- Market leading benefits including healthcare, pension, childcare and company lease scheme
Sales Transaction Controller in Enfield employer: Lexus
Contact Detail:
Lexus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Transaction Controller in Enfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Sales Transaction Controller role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of finance and insurance products. Be ready to discuss how you can help customers understand their options clearly, just like the job description mentions. Show them you’re the perfect fit!
✨Tip Number 3
Practice your customer service skills! Role-play with a friend or family member to simulate second-facing customers. This will help you feel more confident when it comes to managing customer expectations and ensuring satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Transaction Controller in Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Transaction Controller role. Highlight your experience in finance and insurance sales, and don’t forget to mention any relevant achievements that showcase your skills in customer service and team management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your passion for the automotive industry and how your previous experience aligns with the responsibilities outlined in the job description.
Showcase Your Customer Journey Knowledge: In your application, demonstrate your understanding of the customer journey experience. Share examples of how you've built strong relationships with customers and how you’ve successfully guided them through finance options in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Lexus
✨Know Your Stuff
Make sure you brush up on your knowledge of finance and insurance products, especially in the automotive sector. Understand the FCA standards and be ready to discuss how you’ve adhered to them in past roles.
✨Customer Journey Focus
Be prepared to talk about your experience with the customer journey. Think of specific examples where you've built strong relationships and delivered excellent service, as this is key for the Sales Transaction Controller role.
✨Team Player Mindset
Since you'll be working closely with the General Sales Manager and Sales Executives, highlight your teamwork skills. Share instances where you’ve coached or supported your team to achieve targets, showing that you lead from the front.
✨Showcase Your Sales Success
Have concrete examples ready that demonstrate your proven track record in sales. Be specific about your achievements and how you met or exceeded targets, as this will show your potential value to the company.