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- Tasks: Deliver top-notch customer service and manage vehicle handovers with care.
- Company: Join Currie Motors Group, a trusted name in flexible vehicle rentals.
- Benefits: Enjoy career development opportunities and a supportive work environment.
- Why this job: Be part of an innovative team making a positive community impact.
- Qualifications: Must have a full UK Driving Licence and a friendly attitude.
- Other info: Full training provided; previous experience is a plus but not required.
The predicted salary is between 22800 - 34200 £ per year.
This is an exciting opportunity to join our fast-growing Car Rental Company, part of the Currie Motors Group, currently in a phase of rapid expansion. We offer genuine career development for the right candidate.
We seek an ambitious individual to provide an exemplary handover experience to our customers, primarily based in Ware with flexibility to operate at other local branches.
The Role- Providing the highest level of customer service to all rental customers
- Ensuring accurate vehicle handovers and damage inspections for all hires
- Moving vehicles efficiently between sites
- Adhering to the company's insurance guidelines to minimize theft or damage risks
- Preparing vehicles for rental, including cleaning as advised by your line manager
- Performing additional duties as required by operational needs
- Full UK Driving Licence held for over 2 years
- Excellent, friendly customer service skills
- Positive, professional, and enthusiastic attitude
- Flexibility to work across multiple sites
- Previous customer service experience is preferred; full training will be provided.
Part of the trusted Currie Motors Group, located in Hertfordshire, offering flexible vehicle rental solutions for personal and business use. Known for friendly service, reliability, and well-maintained Toyota vehicles, it’s an environment ideal for customer-focused individuals seeking a rewarding career.
Toyota emphasizes continuous improvement ('kaizen') in everything we do—from manufacturing to customer experience. We invest heavily in training and development, fostering a supportive environment where you can grow your skills and ambitions. Joining Toyota means being part of an innovative brand with a positive impact on our community and industry.
Car Rental Representative employer: Lexus Leicester
Contact Detail:
Lexus Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Rental Representative
✨Tip Number 1
Familiarise yourself with Toyota's values and customer service philosophy. Understanding their emphasis on continuous improvement ('kaizen') will help you align your approach during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not directly related to car rentals. Be ready to share specific examples of how you've provided excellent service in the past, as this role heavily relies on strong interpersonal skills.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to work across multiple sites. Since the role requires moving vehicles between locations, showing that you're adaptable and open to different working environments will set you apart from other candidates.
✨Tip Number 4
Research the local area and the specific branches where you might be working. Being knowledgeable about the locations and their services can give you an edge in demonstrating your commitment and enthusiasm for the role during the interview process.
We think you need these skills to ace Car Rental Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Car Rental Representative position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work for Toyota and how you can contribute to their commitment to customer service and continuous improvement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lexus Leicester
✨Showcase Your Customer Service Skills
As a Car Rental Representative, providing excellent customer service is key. Be prepared to share examples of how you've successfully handled customer interactions in the past, demonstrating your friendly and professional attitude.
✨Know the Company and Its Values
Research Toyota and Currie Motors Group to understand their commitment to continuous improvement and customer satisfaction. Mentioning specific values during your interview can show your genuine interest in the company and its culture.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility to work across multiple sites. Be ready to discuss situations where you've adapted to changing circumstances or taken on additional responsibilities, highlighting your willingness to go the extra mile.
✨Prepare for Practical Scenarios
You may be asked to demonstrate how you would handle vehicle handovers or inspections. Familiarise yourself with the process and think through potential challenges, so you can confidently discuss your approach during the interview.