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- Tasks: Welcome visitors and manage calls while supporting customer events.
- Company: Join a leading Lexus dealership in Cheltenham, known for exceptional service.
- Benefits: Enjoy a competitive salary, wellness programmes, discounts, and a company pension.
- Why this job: Be the face of our dealership, creating memorable first impressions and building connections.
- Qualifications: Customer-facing experience and a passion for excellent service are essential.
- Other info: Work Monday to Friday, 9am to 6pm, in a dynamic and friendly environment.
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Job Reference:
abe7b7b60981
Job Views:
7
Posted:
13.08.2025
Expiry Date:
27.09.2025
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Job Description:
Job Introduction
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Lexus Dealership in Cheltenham.
The hours of work are 9am to 6pm, Monday to Friday.
Basic salary of £12.21 per hour plus benefits.
This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
Role and Responsibilities
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
About you
- You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to their role
- A strong desire to provide the best customer service possible for the first impression of our dealership
What we offer
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
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Receptionist / Showroom Host employer: Lexus Cheltenham
Contact Detail:
Lexus Cheltenham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Showroom Host
✨Tip Number 1
Familiarise yourself with the Lexus brand and its values. Understanding what makes Lexus unique will help you connect with customers and convey the right message when greeting them.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being articulate and confident in your interactions will leave a lasting impression on visitors.
✨Tip Number 3
Show enthusiasm for the role by engaging with current employees or visiting the dealership. This will give you insights into the company culture and help you tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss specific examples of how you've provided excellent customer service in the past. Highlighting your experience will demonstrate your suitability for the Showroom Host position.
We think you need these skills to ace Receptionist / Showroom Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that involved meeting and greeting clients. Use specific examples to demonstrate your ability to create a positive first impression.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you are drawn to the position of Showroom Host and how your skills align with the responsibilities outlined in the job description.
Highlight Communication Skills: Emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully interacted with customers or clients in previous roles, showcasing your ability to build rapport quickly.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a front-of-house role.
How to prepare for a job interview at Lexus Cheltenham
✨Dress to Impress
As a Showroom Host, your appearance is crucial. Make sure to wear professional attire that reflects the polished image of the dealership. A well-groomed look will help you make a great first impression.
✨Know the Company
Research the Lexus brand and the specific dealership before your interview. Familiarise yourself with their values, services, and any recent news. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Practice Your People Skills
Since this role involves meeting and greeting customers, practice your communication skills. Be prepared to demonstrate how you would engage with visitors and handle various customer interactions during the interview.
✨Show Enthusiasm for Customer Service
Express your passion for providing excellent customer service. Share examples from your past experiences where you went above and beyond to ensure a positive experience for customers, as this aligns with the expectations of the role.
