At a Glance
- Tasks: Support enterprise systems by diagnosing issues, automating processes, and collaborating with teams.
- Company: Join LexisNexis, a leader in AI-driven legal solutions with a global impact.
- Benefits: Enjoy flexible working hours, wellbeing initiatives, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to responsible AI and innovation.
- Why this job: Make a difference in the legal field while developing your technical skills.
- Qualifications: Experience in systems engineering and strong problem-solving abilities required.
The predicted salary is between 50000 - 65000 £ per year.
hackajob is collaborating with LexisNexis to connect them with exceptional professionals for this role. Are you passionate about building reliable systems and solving complex technical challenges? Do you enjoy collaborating across teams to improve system performance, automate processes, and deliver operational excellence?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.
About the Role
We are looking for a Systems Engineer to support enterprise systems through research, design, systems engineering, operational support, and change management activities. In this role, you will help maintain system stability, troubleshoot complex technical issues, support automation initiatives, and work closely with development, support, and vendor teams to deliver reliable technology solutions.
Responsibilities
- Diagnose and troubleshoot system, application, and performance issues across multiple environments.
- Configure controls, install programs, and resolve technical issues within enterprise system environments.
- Create and maintain scripts to support workload processing and automation of common tasks.
- Monitor systems, respond to alerts, and provide prompt recovery and escalation for operational exceptions.
- Collaborate with development teams, support groups, and vendors to coordinate activities and resolve issues.
- Support system monitoring, reporting improvements, and problem recovery efforts.
- Manage and support change implementation, service requests, and operational processes.
- Create, execute, document, and close tasks, changes, and requests in accordance with team standards.
Requirements
- Experience in systems engineering and operational support environments.
- Understanding of storage systems, Linux kernel, UNIX kernel, UNIX file systems, and Windows infrastructure.
- Knowledge of program installation and troubleshooting.
- Familiarity with virtual server environments and thin client technologies.
- Knowledge of scripting and automation techniques.
- Understanding of system management and problem management tools.
- Strong problem-solving skills.
- Good written and verbal communication skills.
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Systems Engineer III in London employer: LexisNexis
At LexisNexis Risk Solutions, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through our comprehensive benefits package and opportunities for professional development, ensuring that you can thrive in your role as Vice President of Strategy, Data Services. Located in a dynamic environment, we empower our team to make impactful decisions that shape the future of data services while enjoying a supportive work atmosphere that values well-being and work-life balance.
