Field Client Manager

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Are you data-driven and customer-centric?

Do you enjoy building solid relationships resulting in revenue and growth?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

As a Field Client Manager, you will develop and grow revenue, working with a group of existing Law firms in a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management.

Responsibilities

• Achieving or exceeding targeted revenue by identifying up-sell or cross-sell opportunities
• Develop account plans that align with client goals and business objectives and identify and pursue opportunities for growth within existing accounts.
• Collaborate with internal teams to deliver solutions that meet client needs.
• Meeting with senior decision makers and stakeholders to understand business challenges and recommend solutions.
• Maintain accurate forecasts and provide regular updates on account performance.
• Working with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go to market actions.
• Educating customers with thought leadership and market knowledge.

Requirements

• Be results and target driven with a self-motivated aptitude
• Excellent communication skills are essential, as well as time management and planning
• Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities
• Have experience and demonstrated success working within a B2B sales/account management environment and retaining and growing customers
• Possess the ability to work in a team environment and collaborate with other departments.
• A collaborative mindset and commitment to continuous learning.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision‑making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Sales and General Business

Industries

• Data Infrastructure and Analytics, Legal Services, and IT Services and IT Consulting