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- Tasks: Manage student bookings, handle enquiries, and create study plans for courses.
- Company: Join a supportive team dedicated to education and student success.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Why this job: Make a difference in students' lives while developing your administrative skills.
- Qualifications: Strong communication skills and experience with administrative tasks.
- Other info: Inclusive workplace with a commitment to diversity and equal opportunity.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Exam Training Administrator
Do you love providing exceptional customer service?
Would you like to help us improve for our customers?
About our team:
Tolley – Tolley Learning is dedicated to supporting you at every stage in your tax journey. With trusted tax intelligence solutions and highly-regarded exam training and education materials we provide guidance for today, and prepare you for the future.
About the Role:
As an Exam Training Administrator, you’ll coordinate training operations and provide exceptional customer support. You’ll collaborate with teams and clients to ensure learners have a smooth experience from onboarding to course completion.
Responsibilities:
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Respond to student and client inquiries efficiently
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Manage course bookings, study material orders, and invoicing
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Set up Tolley Academy sessions and maintain training schedules
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Coordinate onboarding for new learners, including documentation
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Upload and manage digital learning resources
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Track orders and arrange collections
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Prepare monthly reports for internal and external stakeholders
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Maintain documentation on procedures and tools
Requirements:
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Experience in customer service, administration, or operations
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Ability to communicate clearly and respectfully with diverse groups
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Strong organizational and problem‑solving skills
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Familiarity with digital systems and learning platforms
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Proficiency in Microsoft Word, Excel, and other Office applications
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
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Generous holiday allowance with the option to buy additional days
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Health screening, eye care vouchers and private medical benefits
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Wellbeing programs
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Life assurance
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Access to a competitive contributory pension scheme
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Save As You Earn share option scheme
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Travel Season ticket loan
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Electric Vehicle Scheme
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Optional Dental Insurance
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Maternity, paternity and shared parental leave
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Employee Assistance Programme
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Access to emergency care for both the elderly and children
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RECARES days, giving you time to support the charities and causes that matter to you
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Access to employee resource groups with dedicated time to volunteer
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Access to extensive learning and development resources
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Access to employee discounts scheme via Perks at Work
About the business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision‑making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing the Applicant Request Support Form or please contact 1-855-833-5120.
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Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Exam Training Administrator employer: LexisNexis
Contact Detail:
LexisNexis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exam Training Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions with a friend to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Exam Training Administrator role. We love seeing applications directly from our site, so don’t miss out!
We think you need these skills to ace Exam Training Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Exam Training Administrator role. Highlight your experience with email and telephone enquiries, as well as any relevant skills in managing bookings and invoicing.
Showcase Your Organisational Skills: Since this role involves booking students and creating study plans, it’s essential to demonstrate your organisational abilities. Use specific examples from your past experiences to show how you’ve successfully managed similar tasks.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at LexisNexis
✨Know Your Stuff
Familiarise yourself with the responsibilities of the Exam Training Administrator role. Understand how to handle email and telephone enquiries, and be ready to discuss your experience with booking courses and managing study materials.
✨Showcase Your Organisation Skills
Since this role involves creating study plans and invoicing, prepare examples of how you've successfully managed similar tasks in the past. Highlight your ability to stay organised and meet deadlines.
✨Be Ready for Teamwork
You'll be liaising with teams in different locations, like Bangalore. Be prepared to discuss how you’ve collaborated with remote teams before and how you can effectively communicate across cultures.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to onboarding apprentices and using online learning management systems. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
