At a Glance
- Tasks: Lead UX strategy and design for AI-driven enterprise products, shaping user experiences.
- Company: Join a forward-thinking tech company focused on innovation and user experience.
- Benefits: Enjoy competitive salary, wellness benefits, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
- Why this job: Make a real impact by leading cutting-edge design in AI-first products.
- Qualifications: 10+ years in UX or product design with strong leadership skills.
The predicted salary is between 90000 - 120000 £ per year.
Interested in leading a modern UX organization shaping AI-first and agentic enterprise products? Do you thrive building design systems, research capability, and high-performing teams that scale product quality and delivery speed?
About Our Team
We are building a stronger, more unified User Experience, Design and Innovation (UEDI) function across a growing product portfolio spanning AI-enabled workflows, data-rich products, and domain-specific enterprise solutions. As we evolve, we need UX to be a strategic capability—not just a downstream design service—helping teams deliver clearer, more differentiated end-to-end experiences and ensuring AI and data-heavy products remain usable, trustworthy, and valuable for real users.
About The Role
As Director of User Experience, Design and Innovation (UEDI), you will lead the user experience strategy and design capability across the portfolio, bringing together product design, interaction design, UX research, design systems, and innovation practices. You will partner closely with Product, Engineering, Product Operations, and Strategy to shape experiences from discovery through delivery—especially as we build AI-first and agentic experiences where trust, explainability, workflow fit, and user control are critical to adoption.
Responsibilities
- Set the UX vision, strategy, and operating model across the product portfolio.
- Lead end-to-end product and interaction design for enterprise workflows, analytics experiences, and AI-enabled interfaces.
- Build and scale a UX research and insight capability that informs roadmap and prioritization decisions.
- Develop and govern design systems, reusable patterns, and standards to improve consistency and speed delivery.
- Shape AI-first and agentic experiences (conversational flows, guided workflows, trust signals, explainability, and user control).
- Raise the bar on user understanding through personas, journey mapping, usability testing, and evidence-based design.
- Recruit, develop, and lead a high-performing team of designers, researchers, and UX leaders.
- Partner with Product, Engineering, Product Operations, and Strategy leaders to align design priorities with business outcomes.
- Drive innovation practices (exploration, prototyping, and future-state experience design) to de-risk bets and accelerate learning.
- Ensure experiences are intuitive, effective, and trusted across a complex, multi-domain portfolio.
Requirements
- 10+ years of experience in UX, product design, service design, or related disciplines.
- Experience with AI-powered, conversational, or agentic product experiences (trust, explainability, and user control).
- Proven leadership in B2B/enterprise software, workflow tools, analytics, or data-intensive products.
- Experience building and scaling design organizations (operating model, talent, standards, and governance).
- Strong track record partnering with Product and Engineering leaders to deliver customer-facing outcomes.
- Ability to lead or influence UX research, design systems, and end-to-end experience strategy.
- Experience designing for complex workflows, expert users, and information-rich products.
- Comfort operating in ambiguity, influencing across functions, and balancing portfolio-level vision with product-level detail.
- Experience modernizing fragmented experiences into coherent platform journeys (preferred).
- Experience in building and maintaining customer journeys, jobs-to-be-done and value across all product portfolios.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
Director of UX, Design & AI-Driven Innovation employer: LexisNexis
As a leading innovator in the UX and design space, we offer an exceptional work environment that fosters creativity and collaboration. Our commitment to employee growth is evident through our robust training programmes and opportunities to lead high-impact projects in AI-driven innovation. Located in a vibrant area, we provide a supportive culture that values well-being, ensuring our team thrives both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Director of UX, Design & AI-Driven Innovation
✨Tip Number 1
Network like a pro! Reach out to folks in the UX and design community, especially those who work with AI-driven products. Attend meetups, webinars, or even just grab a coffee with someone in the field. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects related to AI and user experience. Make sure it’s easy to navigate and visually appealing—first impressions matter!
✨Tip Number 3
Prepare for interviews by understanding the company’s products and their UX challenges. Think about how you can contribute to their vision of AI-first experiences. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you in the door!
We think you need these skills to ace Director of UX, Design & AI-Driven Innovation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Director of UX, Design & AI-Driven Innovation role. Highlight your leadership in UX, product design, and any experience with AI-powered products to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for UX and how you envision leading our UEDI function. Be specific about your experience with design systems and building high-performing teams—this is what we want to hear!
Showcase Your Portfolio:If you have a portfolio, make sure it’s up to date! Include examples of your work that demonstrate your ability to create intuitive and effective user experiences, especially in AI-driven contexts. We love seeing real-world applications of your skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at LexisNexis
✨Know Your UX Fundamentals
Make sure you brush up on your UX principles and methodologies. Be ready to discuss how you've applied these in past roles, especially in relation to AI-driven products. This will show that you understand the core of what makes a great user experience.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've built high-performing teams and fostered collaboration across departments. Highlight any specific strategies you've used to align design priorities with business outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical design challenges or improve existing workflows. Think through your approach to creating intuitive and effective experiences, especially in complex, data-rich environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Company’s Vision
Research the company's current products and their UX strategy. Be prepared to discuss how you can contribute to their vision of AI-first and agentic experiences. Showing that you’re aligned with their goals will set you apart from other candidates.
