LexisNexis Special Services Inc. in Cardiff seeks a Consumer Support Adviser to manage consumer rights inquiries and cases through resolution.
You will log, track and respond to requests within SLA/KPI targets, maintain internal documentation, and ensure clear communications with customers while upholding data protection standards. The role blends independent work with team collaboration in a regulated services setting.
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Consumer Rights Support Specialist in Cardiff employer: LexisNexis Special Services Inc.
At LexisNexis Risk Solutions, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our London office offers a dynamic environment where employees can thrive through continuous learning and development opportunities, while contributing to meaningful solutions that help businesses navigate complex challenges. With a strong commitment to employee well-being and a diverse range of country-specific benefits, we ensure that our team members feel valued and supported in their professional journeys.
Contact Details:
LexisNexis Special Services Inc. Recruitment Team