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For Companies At a Glance
- Tasks: Manage customer relationships and ensure exceptional experiences in a dynamic environment.
- Company: Leading risk solutions provider based in Greater London.
- Benefits: Generous holiday allowances and private medical benefits.
- Why this job: Join a team that values customer success and make a real impact.
- Qualifications: Experience in customer success within SaaS and strong analytical skills.
- Other info: Opportunity to work on technical projects and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
A leading risk solutions provider in Greater London is seeking a Customer Engagement professional. You will manage existing customers, coordinate technical and operational activities, and ensure an exceptional customer experience. This role requires experience in customer success within SaaS, strong analytical skills, and expertise in managing technical projects. Benefits include generous holiday allowances and private medical benefits.
Strategic Customer Engagement Lead — RiskNarrative employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Customer Engagement Lead — RiskNarrative
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the SaaS space, so you can speak confidently about how you can enhance customer engagement.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive customer success in previous roles. Bring examples of how you've managed technical projects and improved customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Strategic Customer Engagement Lead — RiskNarrative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success within SaaS. We want to see how you've managed technical projects and ensured exceptional customer experiences, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Strategic Customer Engagement Lead role. Share specific examples of your analytical skills and how you've coordinated activities in previous roles.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, be sure to include any relevant metrics or achievements in your application. We love numbers that tell a story about your impact on customer engagement!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at RiskNarrative!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Customer Success Stuff
Make sure you brush up on your customer success experience, especially within SaaS. Be ready to share specific examples of how you've managed customer relationships and improved their experience. This will show that you understand the role and can hit the ground running.
✨Show Off Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in past roles. Think about times when your analytical skills helped solve a problem or improve a process. This will demonstrate your ability to handle the technical aspects of the job.
✨Get Familiar with Technical Projects
Since this role involves managing technical projects, it’s crucial to have a solid understanding of project management principles. Be ready to talk about any relevant projects you've led or been a part of, highlighting your role and the outcomes.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare some thoughtful questions about the company’s approach to customer engagement and their expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.
