At a Glance
- Tasks: Lead user research to enhance products and experiences through insightful data.
- Company: Join LexisNexis, a global leader in legal tech innovation.
- Benefits: Flexible hours, wellbeing initiatives, study assistance, and sabbaticals.
- Other info: Mentorship opportunities and a dynamic work environment await you.
- Why this job: Make a real impact by shaping user experiences with cutting-edge research methods.
- Qualifications: Strong facilitation skills and expertise in various research methodologies.
The predicted salary is between 56700 - 69300 £ per year.
Are you passionate about turning user insight into better products and experiences?
Do you enjoy leading research and facilitating in-person sessions that help teams make customer-focused decisions?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today’s top model creators for each individual legal use case.
About the Role
As a Senior UX Researcher I, you will lead the team’s understanding of user behaviours, needs and motivations and shape the UX Research strategy for a business or product line. You will apply a range of research and testing methods, with a particular focus on facilitating in-person one-to-one sessions, focus groups and workshops, while mentoring other researchers.
Responsibilities:
- Lead the user-centred research process, applying a range of UX Research techniques and mentoring junior researchers where needed.
- Plan and facilitate in-person research sessions, including one-to-ones, focus groups and workshops.
- Maintain close links with UX Designers, product managers, engineers, data scientists and other partners, ensuring that user feedback and testing are fed into the design and product development process.
- Gather, evaluate and understand customer use cases, including market segments, competitors and the regulatory environment.
- Present research learnings to stakeholders and collaboratively analyse research results to recommend solutions.
- Work with designers, product managers and engineers to iterate and test solutions.
- Use data, analytics and customer insight to establish key metrics, inform testing strategy and identify gaps where further data is needed.
- Create research documentation and analysis outputs, and share research findings with the organisation.
Requirements:
- Strong facilitation skills for research sessions, including one-to-ones, focus groups and workshops.
- Expert skills across a number of research and testing methodologies.
- Ability to identify and analyse problems, ask effective questions, collect facts from multiple sources and propose solutions.
- Ability to use data, analytics and customer insight to inform research and testing strategy.
- Understanding of the nuances of research across remote, in-person, unmoderated and moderated contexts.
- Expert-level ability to use research software including Qualtrics, Miro, and AI tools such as ChatGPT and Claude.
- Ability to build good working relationships with UX Design, product, engineering, data science and other teams.
- Ability to mentor junior researchers in research and technical skills.
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, colour, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Sr UX Researcher I employer: LexisNexis Risk Solutions
At ICIS, we pride ourselves on being an exceptional employer, fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Data Governance Coordinator, you will be part of a multidisciplinary team dedicated to maximising the value of data, with ample opportunities for professional growth and development. Our commitment to employee well-being is reflected in our comprehensive benefits package tailored to your location, ensuring a supportive environment where you can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sr UX Researcher I
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at LexisNexis Risk Solutions for a Sr UX Researcher I, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like LexisNexis Risk Solutions before they go live!
We think you need these skills to ace Sr UX Researcher I
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Sr UX Researcher I at LexisNexis Risk Solutions, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work LexisNexis Risk Solutions does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to LexisNexis Risk Solutions. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at LexisNexis Risk Solutions.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with LexisNexis Risk Solutions, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. LexisNexis Risk Solutions might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at LexisNexis Risk Solutions!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what LexisNexis Risk Solutions is looking for.
