At a Glance
- Tasks: Lead installations and configurations of Fircosoft applications while ensuring customer satisfaction.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and business solutions.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative team culture.
- Why this job: Make an impact by solving complex problems in risk management and enhancing customer experiences.
- Qualifications: Project management experience and technical skills in SQL, AWS, and troubleshooting required.
- Other info: Be part of an international team dedicated to delivering top-notch solutions.
The predicted salary is between 43200 - 72000 £ per year.
About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in anti-money laundering/counter terrorist financing, identity authentication & verification, fraud and credit risk mitigation and customer data management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our TeamYou will be part of an international team delivering implementation s for LexisNexis Risk Solutions clients.
About the RoleAs a senior consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge.
Responsibilities
Ensuring project management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion, customer satisfaction is attended to throughout the engagement.
Overseeing the planning, development and installation of Fircosoft products to meet the clients\’ business needs
Showing a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
Understanding customer use cases and requirements and in turn apply best practices for those customer implementations.
Delivering, installing, and configuring of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge
Determining the types of products and services required by clients and troubleshoots customer issues during implementation
Requirements
Have project management skills and experience
Have significant exposure to technical implementation
Database: SQL/Oracle, Web deployment: Apache Tomcat, Middleware: IBM MQ, DAPR, Kafka, Cloud: AWS, Microsoft Azure
Operating Systems: Windows, Linux
Have excellent troubleshooting skills
Have a vast range of technical knowledge
Demonstrate good internal and external stakeholder management experience
Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life Assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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Senior Professional Services Consultant employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Professional Services Consultant
✨Tip Number 1
Familiarise yourself with Fircosoft applications and their implementation processes. Understanding the technical aspects of these products will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your project management skills, especially in relation to managing changes and tracking issues. Being able to discuss specific examples of how you've successfully managed projects in the past will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of LexisNexis Risk Solutions. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Stay updated on compliance and sanctions risk management trends. Showing that you are knowledgeable about the latest developments in this area will demonstrate your expertise and relevance to the role.
We think you need these skills to ace Senior Professional Services Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and technical implementation. Emphasise your familiarity with SQL/Oracle, Apache Tomcat, and cloud services like AWS and Microsoft Azure.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Senior Professional Services Consultant role at LexisNexis Risk Solutions. Mention specific projects or experiences that demonstrate your ability to manage client relationships and deliver technical training.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully troubleshot issues during implementations. Highlight your understanding of compliance and sanctions risk management as it relates to the role.
Highlight Stakeholder Management Experience: Discuss your experience in managing both internal and external stakeholders. This is crucial for the role, so be sure to include specific instances where you effectively communicated and collaborated with different parties.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Showcase Your Project Management Skills
As a Senior Professional Services Consultant, you'll need to demonstrate your project management experience. Be prepared to discuss specific projects you've managed, how you handled changes in requirements, and how you ensured customer satisfaction throughout the process.
✨Understand Compliance and Risk Management
Familiarise yourself with compliance and sanctions risk management as it relates to the role. Be ready to explain how your understanding of these concepts can benefit the company and its clients, especially in relation to Fircosoft products.
✨Technical Knowledge is Key
Brush up on your technical skills, particularly in SQL/Oracle, Apache Tomcat, and cloud services like AWS and Microsoft Azure. Be prepared to answer technical questions and provide examples of how you've used these technologies in past implementations.
✨Demonstrate Stakeholder Management Experience
Highlight your experience in managing both internal and external stakeholders. Share examples of how you've effectively communicated with clients and team members to ensure successful project outcomes, as this will be crucial in your role.