Senior Change Manager - Technology

Senior Change Manager - Technology

Full-Time No working from home possible
LexisNexis Risk Solutions

At a Glance

  • Tasks: Lead change management for tech initiatives, shaping strategies and ensuring successful adoption.
  • Company: Join Elsevier, a global leader in information and analytics with a collaborative culture.
  • Benefits: Enjoy generous holidays, health perks, flexible working, and extensive learning resources.
  • Other info: Work in a diverse, inclusive team that values your well-being and career growth.
  • Why this job: Make a real impact by driving technology-enabled change in a dynamic environment.
  • Qualifications: Experience in change management and strong communication skills are essential.

Are you experienced in leading complex, technology‐enabled change and shaping adoption across global programmes?

Do you enjoy working independently with senior stakeholders to turn strategy into sustained business outcomes?

Location: London or Oxford

About our Team

The DBS Portfolio team delivers technology initiatives that support Elsevier’s core business systems and wider business transformation agenda. Partnering closely with Technology, Product, Architecture and business stakeholders, the team helps complex initiatives land successfully across the organisation. As DBS continues to modernise its technology landscape and mature its portfolio management approach, the change management function plays a key role in ensuring change is shaped early, understood clearly, and adopted effectively. The team is focused on building a pragmatic, proportionate change capability that supports strategic delivery while improving consistency across the portfolio.

About the role:

This role focuses on leading end-to-end change management for complex, technology-enabled initiatives across the DBS portfolio. You will act as a senior change lead on strategic programmes, shaping change strategies, assessing business impacts, and designing practical interventions that improve business readiness, adoption and sustained outcomes. This is an individual contributor role with no direct line management responsibility. The role requires strong change management expertise and the ability to operate independently in a global, matrixed environment, working closely with sponsors, project managers, product, technology and business leaders. In addition to leading change on priority initiatives, you will contribute to the continued development of the DBS change capability, standards and ways of working.

Responsibilities:

  • Lead end-to-end change management on complex technology-enabled initiatives, from early shaping through delivery and adoption.
  • Develop and deliver pragmatic change approaches aligned to programme objectives and business context, including impact assessment, stakeholder and leadership engagement, communications, enablement, business readiness and adoption activities.
  • Partner with sponsors, project managers, product, technology and business leaders to shape the change approach, align stakeholders, surface risks early, and support successful delivery and adoption.
  • Contribute to programme governance and SteerCo discussions as part of the wider delivery leadership team, helping shape decisions, clarify scope and manage delivery and adoption risks proactively.
  • Measure business readiness, adoption and change outcomes, using insight to identify risks and shape interventions.
  • Provide practical advice and light-touch support to smaller initiatives across the portfolio where needed.
  • Contribute to the development of change standards, playbooks, operating model and AI-enabled approaches to improve change delivery.

Requirements:

  • Significant experience leading end-to-end change management on complex technology-enabled programmes or transformations.
  • Proven experience acting as a Change Lead or senior change practitioner on major initiatives, with the ability to lead work independently and influence without formal authority.
  • Experience working in a large, global and/or matrixed organisation, or in consulting environments supporting similar complexity.
  • Experience designing and delivering end-to-end change approaches, including impact assessment, sponsor and stakeholder engagement, communications and enablement, business readiness and adoption.
  • Practical experience using generative AI tools to improve the quality and efficiency of change or project delivery.
  • Strong communication and stakeholder engagement skills, with the ability to translate complex technology-enabled change into clear actions for different audiences.
  • Strong judgement, attention to detail, and ability to balance strategic thinking with hands-on delivery.
  • Comfortable working with ambiguity, creating structure where needed, and maintaining momentum in evolving environments.
  • Experience working across a range of project types and change contexts would be advantageous.

If you are interested in the role, please apply with a cover letter and CV.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Working in a hybrid way from both the office and at home
  • Working flexible hours - flexing the times you work in the day

Working with us

We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.

Working for you

At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Generous holiday allowance with the option to buy additional days
  • Health screening, eye care vouchers and private medical benefits
  • Wellbeing programs
  • Life assurance
  • Access to a competitive contributory pension scheme
  • Long service awards
  • Save As You Earn share option scheme
  • Travel Season ticket loan
  • Maternity, paternity and shared parental leave
  • Access to emergency care for both the elderly and children
  • RE CARES days, giving you time to support the charities and causes that matter to you
  • Access to employee resource groups with dedicated time to volunteer
  • Access to extensive learning and development resources
  • Access to employee discounts via Perks at Work

About Us

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Senior Change Manager - Technology employer: LexisNexis Risk Solutions

At Elsevier, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters collaboration and innovation. With a strong focus on employee wellbeing, we provide generous benefits such as flexible working arrangements, extensive learning opportunities, and a commitment to diversity, ensuring that every team member can thrive both personally and professionally in our London or Oxford offices.

LexisNexis Risk Solutions

Contact Details:

LexisNexis Risk Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Change Manager - Technology

Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Change Manager role.

Tip Number 2

Prepare for those interviews by researching the company and its recent projects. We want you to be able to discuss how your experience aligns with their goals, especially in technology-enabled change management.

Tip Number 3

Showcase your change management expertise during interviews. Bring examples of how you've successfully led complex initiatives and engaged stakeholders. We love hearing about real-world experiences!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who can contribute to our innovative environment.

We think you need these skills to ace Senior Change Manager - Technology

Change Management
Stakeholder Engagement
Impact Assessment
Communication Skills
Business Readiness
Adoption Strategies
Project Management

Some tips for your application 🫡

Tailor Your Cover Letter:Make sure to customise your cover letter for the Senior Change Manager role. Highlight your experience in leading technology-enabled change and how it aligns with our goals at StudySmarter. This is your chance to show us why you're the perfect fit!

Showcase Your Change Management Skills:In your CV, emphasise your end-to-end change management experience. We want to see examples of how you've shaped change strategies and engaged stakeholders in previous roles. Be specific about your achievements and the impact you've made.

Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to explain your experiences and skills. We appreciate a well-structured application that makes it easy for us to see your qualifications.

Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.

How to prepare for a job interview at LexisNexis Risk Solutions

Know Your Change Management Frameworks

Familiarise yourself with various change management methodologies, especially those relevant to technology-enabled initiatives. Be ready to discuss how you've applied these frameworks in past roles and how they can be tailored to fit the specific needs of the company.

Engage with Stakeholders

Prepare to demonstrate your ability to engage with senior stakeholders effectively. Think of examples where you’ve successfully influenced decision-making or navigated complex stakeholder landscapes, and be ready to share these stories during the interview.

Showcase Your Communication Skills

Since this role requires translating complex changes into clear actions, practice articulating your thoughts clearly and concisely. Consider preparing a brief presentation on a past project that highlights your communication strategies and outcomes.

Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in ambiguous situations. Prepare by thinking through potential challenges in change management and how you would address them, particularly in a global, matrixed environment.