At a Glance
- Tasks: Manage buyer recruitment and coordinate digital platforms for seamless event delivery.
- Company: Join RX Global, a leader in creating unforgettable event experiences.
- Benefits: Enjoy flexible hours, wellbeing initiatives, and opportunities for personal growth.
- Other info: Great career progression opportunities in a supportive and inclusive workplace.
- Why this job: Make a real impact on world-class events while enhancing your skills in a dynamic environment.
- Qualifications: Strong communication skills and experience with data or digital systems are essential.
The predicted salary is between 35000 - 45000 £ per year.
Are you motivated by delivering seamless digital experiences that support world‑class events? Do you enjoy working with data, systems and stakeholders to create positive customer outcomes? RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events such as IBTM, ILTM, WTM and ATM. We are looking for a highly organised and detail‑oriented Buyer Operations Manager to support the successful delivery of RX Global Travel events. This dual‑role position combines buyer recruitment and relationship management with digital platform and event systems coordination. In this role you will identify, recruit, manage and host buyers while overseeing the set‑up and configuration of event management systems, web CMS, mobile apps, registration forms and attendee portals across the full event lifecycle. You will work closely with internal stakeholders, buyers and partners to ensure systems run smoothly and every touchpoint delivers a seamless, reliable and engaging experience.
Responsibilities
- Manage and configure SaaS (Hosted Buyer) platforms to support event delivery requirements.
- Coordinate platform setup, registration processes and system delivery across event lifecycles.
- Act as a central liaison to align stakeholders on requirements, timelines and progress.
- Support system integrations, testing (UAT) and continuous platform improvements.
- Identify, log and escalates system issues, collaborating with development teams on solutions.
- Deliver clear and consistent reporting to support decision‑making and performance tracking.
- Contribute to buyer recruitment strategies, building strong industry relationships and pipelines.
- Manage buyer communications, database activity and event admin to ensure a smooth customer experience.
Qualifications
- Strong communication and stakeholder management skills, with a collaborative approach.
- Good organisational skills with the ability to prioritise and manage multiple tasks.
- Experience using data, systems or CRM/database platforms (e.g. Excel, Smartsheet or similar).
- Comfortable working with digital platforms, systems or process improvements.
- Ability to analyse information and use data to support decision‑making.
- Customer‑focused mindset with a commitment to delivering a positive experience.
- Proactive and adaptable approach, with the ability to work effectively under pressure.
- Relevant experience in events, recruitment, operations or digital systems (degree or equivalent experience welcomed).
- Desirable to have EventsAir experience.
Benefits
We promote a healthy work/life balance across the organisation. We offer flexible working hours, wellbeing initiatives, shared parental leave, study assistance and sabbaticals to help you meet your responsibilities and long‑term goals.
Buyer Operations Manager in Richmond employer: LexisNexis Risk Solutions
At RX Global, we pride ourselves on fostering a dynamic and inclusive work environment that prioritises employee wellbeing and professional growth. As a Buyer Operations Manager, you will benefit from flexible working hours, comprehensive wellbeing initiatives, and opportunities for continuous learning, all while contributing to the delivery of world-class events that create unforgettable experiences. Join us in a role where your organisational skills and stakeholder management will shine, supported by a culture that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Buyer Operations Manager in Richmond
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend events where you can meet potential employers. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Showcase your skills in action! If you have the chance, create a portfolio or case studies that highlight your experience with digital platforms and event management. This will give you an edge over other candidates.
✨Tip Number 3
Prepare for interviews by researching the company and its events. Be ready to discuss how your skills align with their needs, especially around buyer recruitment and stakeholder management.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Buyer Operations Manager in Richmond
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with digital platforms and stakeholder management. We want to see how your skills align with the Buyer Operations Manager role, so don’t hold back!
Showcase Your Organisational Skills:In your application, give us examples of how you've managed multiple tasks or projects simultaneously. We love a candidate who can juggle responsibilities while keeping everything running smoothly!
Highlight Your Data Savvy:Since this role involves working with data and systems, mention any relevant experience you have with CRM platforms or data analysis. Show us how you’ve used data to make decisions in past roles!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Stuff
Before the interview, dive deep into RX Global's events and their digital platforms. Familiarise yourself with the specifics of the Buyer Operations Manager role, especially around SaaS platforms and event management systems. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder management, be ready to discuss your communication strategies. Prepare examples of how you've successfully managed relationships in the past, particularly in high-pressure situations. This will highlight your collaborative approach and customer-focused mindset.
✨Data is Your Friend
Brush up on your data analysis skills! Be prepared to talk about how you've used data to make decisions or improve processes in previous roles. If you have experience with tools like Excel or Smartsheet, mention specific instances where these helped you achieve positive outcomes.
✨Be Proactive and Adaptable
In your interview, share examples that demonstrate your proactive nature and adaptability. Discuss times when you had to manage multiple tasks or adapt to changes quickly. This will resonate well with the fast-paced environment of event management and show that you're ready for the challenges ahead.
