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For Companies At a Glance
- Tasks: Lead buyer strategies and manage premium accounts for global events.
- Company: Join RX, a global leader in events and exhibitions.
- Benefits: Generous holiday, health perks, wellbeing programs, and career development.
- Why this job: Make an impact by enhancing buyer experiences at exciting global events.
- Qualifications: Strong account management and customer service skills required.
- Other info: Collaborative culture with excellent growth opportunities and flexible work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
About the Team
The Buyer Team delivers the High Value Visitor (HVV) strategy by attracting top‑quality visitors to RX’s global portfolio of events and managing end‑to‑end Hosted Buyer programmes. The team ensures buyers have a productive, seamless experience that drives satisfaction and advocacy.
About the Role
As part of the Buyer Team, you will lead the development and execution of hosted buyer strategies, manage premium buyer accounts, and drive commercial value across RX’s global Travel event portfolio. You will build and maintain strong relationships with high‑value buyers, enhance their event journeys, and ensure alignment with exhibitor engagement objectives.
Responsibilities
- Strategic Account Management: Develop and implement visitor recruitment strategies aligned with event goals and segmentation. Manage high‑value individual and group buyer accounts, ensuring satisfaction, retention, and strong event ROI.
- Stakeholder Engagement: Partner with Sales, Marketing, and Tech teams to optimise matchmaking and improve CRM-driven customer experience.
- Insight Delivery: Analyse buyer data to guide programme enhancements and present insights to leadership.
- Onsite Hosting: Support major events onsite, resolving issues in real time and representing the RX brand.
- Mentorship: Provide guidance to junior team members and support a collaborative, high‑performing culture.
Requirements
- Account Management: Proven ability to manage global accounts, build trust, and communicate clearly and persuasively.
- Customer First Mindset: Strong commitment to delivering exceptional customer service and experience.
- Analytical & Problem-Solving Skills: Ability to interpret data, identify issues, and develop effective solutions.
- Project & Time Management: Ability to manage multiple projects, set priorities, and meet deadlines efficiently.
Work in a way that works for you:
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About The Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Buyer Account Manager in Richmond employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buyer Account Manager in Richmond
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and hit that apply button!
We think you need these skills to ace Buyer Account Manager in Richmond
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Buyer Account Manager role. Highlight your experience in account management and customer service, as these are key to impressing us!
Showcase Your Analytical Skills: Since the role involves analysing buyer data, don’t forget to mention any relevant experience you have with data interpretation and problem-solving. We love seeing how you can turn insights into action!
Emphasise Team Collaboration: We value teamwork, so share examples of how you've partnered with different teams in the past. Whether it’s Sales, Marketing, or Tech, showing your collaborative spirit will definitely catch our eye.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Buyer Strategies
Before the interview, brush up on your knowledge of buyer recruitment strategies. Be ready to discuss how you would develop and implement these strategies to align with event goals. This shows that you understand the role and can contribute from day one.
✨Showcase Your Account Management Skills
Prepare examples of how you've successfully managed high-value accounts in the past. Highlight your ability to build trust and communicate effectively, as these are key skills for a Buyer Account Manager. Use specific metrics or outcomes to demonstrate your success.
✨Engage with Data Insights
Familiarise yourself with data analysis techniques relevant to buyer behaviour. Be prepared to discuss how you would interpret buyer data to enhance programmes and present insights to leadership. This will show your analytical mindset and problem-solving skills.
✨Demonstrate a Customer-First Mindset
During the interview, emphasise your commitment to exceptional customer service. Share stories that illustrate how you've gone above and beyond for clients, ensuring their satisfaction and retention. This aligns perfectly with the company's focus on delivering a great experience.
