Process, Automation and Transformation Lead

Contract Type: Fixed Term Contract (Fixed Term)

Schedule: 35

Location: London

12 Month Fixed Term Contract

Are you motivated to continuously improve how a business operates and passionate about coaching others about this? Do you have proven expertise in the impactful use of process excellence to deliver measurable outcomes? Are you someone experienced in partnering to build automation pipelines and are you relentlessly curious about how technology and tools can drive better outcomes for how teams create value?

About the Business

At Cirium, our goal is to keep the world connected. We are the industry leader in aviation analytics; helping our customers understand the past, present, and predicting what will happen tomorrow. Our mission is to transform the aviation industry by enabling airlines, airports, travel companies, tech giants, aircraft manufacturers, financial institutions and many more to accelerate their own digital transformation.

About the Team

This role joins a fast-paced Chief of Staff team with a mandate to improve how teams perform and drive employee engagement across a 500 strong global business.

About the Role

This role is accountable for driving operational excellence and tangible, measurable progress by identifying and delivering process improvement that enables our teams’ productivity, removes low value work and supports continuous improvement. You will be accountable for driving excellence in how Cirium teams own, improve and continuously evolve their end-to-end processes, enabling our internal teams to increase the amount of time they are able to spend on high-value, high impact, customer outcome led work. This is a 12-month fixed term contract.

By the end of the contract, we would expect to see:

• Mature process documentation across our workstreams and functions
• Automation and AI applied selectively, with clear rationale and realised benefits
• Leaders able to articulate where value is lost in their processes and what is being done to address it
• A sustained shift towards continuous improvement as part of day-to-day work with productivity and margin gains

Working with our Cirium teams, you will focus on understanding how work flows across the business and where improvements can deliver the greatest value. You will apply structured process thinking while bringing clear, objective judgement to the use of automation and AI.

Responsibilities

• Mature Cirium’s process documentation and mapping and create, record and embed process documentation across Cirium
• Conduct workshops with key teams so they have clarity on their processes and are able to identify pain points and areas for improvement
• Partner with leaders to understand Cirium’s process architecture and deliver a simple view of our business
• Introduce and embed simple, repeatable improvement disciplines that teams can sustain themselves
• Establish a fact-based approach to deciding what should be automated, simplified, standardised or deliberately left manual and be active in supporting this work
• Operate as a credible peer and thought partner to senior leaders, helping translate ambition into practical progress

Requirements

• Experience in process improvement, operational excellence, transformation and change
• Practical understanding and experience of delivering automation and AI-enabled improvement
• Experience with six-sigma or similar continuous improvement methodologies
• Strong judgement and comfort making trade-offs in complex, ambiguous environments
• Curiosity, learning agility and a willingness to challenge established ways of working constructively

Working for you:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.