LexisNexis Risk Solutions in London is seeking a proactive Customer Support professional to act as the first point of contact for clients, managing incidents to SLA timelines and coordinating with multiple stakeholders to provide timely guidance and resolutions.
You will analyze client needs, document technical requirements, escalates when needed, and support on-site visits. Strong communication and problem-solving are essential in this role.
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Senior Technical Account Manager - Client Success in London employer: LexisNexis Risk Solutions
At ICIS, we pride ourselves on being an exceptional employer, fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Data Governance Coordinator, you will be part of a multidisciplinary team dedicated to maximising the value of data, with ample opportunities for professional growth and development. Our commitment to employee well-being is reflected in our comprehensive benefits package tailored to your location, ensuring a supportive environment where you can make a meaningful impact.
