Scrum Master in London

Excited to coach, facilitate, and ignite high‑performing teams? Do you enjoy fostering collaboration, continuous improvement, and a culture where every sprint counts?

About the team: LexisNexis Intellectual Property, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the role: We are looking for a Scrum Master to enable high-performing, autonomous product engineering teams. This role sits within the Engineering organization and is embedded with one or two cross-functional squads. The Scrum Master is accountable for how teams work – facilitating effective Agile practices, improving flow and predictability, and fostering a culture of continuous improvement and psychological safety. As a servant-leader and delivery partner, the Scrum Master works closely with Engineering Managers, Product Managers, and Product Operations (including Technical Program Managers) to ensure portfolio priorities translate into realistic, sustainable execution at the team level.

Key Responsibilities:

• Team-Level Delivery and Flow
  • Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile practices (Scrum, Kanban, or Scrumban as appropriate).
  • Own team-level delivery governance and predictability, ensuring clear goals, realistic planning, and transparent signals on scope, risks, and progress.
  • Ensure work is visible, prioritized, and flowing through the system (e.g., backlogs, boards, WIP limits).
  • Help teams create realistic sprint goals or flow targets and meet commitments sustainably.
  • Define and maintain team-level delivery metrics (e.g., throughput, cycle time, defect trends; DORA metrics where appropriate).
  • Identify and make visible impediments impacting throughput or quality – both within and outside the team – and drive resolution in partnership with Engineering, Product, TPMs, and Product.
• Facilitation and Coaching
  • Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives, and Backlog Refinement.
  • Coach teams on Agile principles, self-organization, and continuous improvement.
  • Foster a culture of trust, accountability, psychological safety, and constructive challenge.
  • Support Product Owners and Product Managers in effective backlog management and value-based slicing of work.
  • Use data and experiments to evolve ways of working rather than enforcing a process for its own sake.
• Metrics, Insights, and Continuous Improvement
  • Use quantitative and qualitative insights to identify bottlenecks, risks, and improvement opportunities.
  • Facilitate outcome-focused retrospectives and ensure follow-through on improvement actions.
  • Provide clear, concise status, risk, and dependency signals to stakeholders, framed in terms of business impact.
  • Where applicable, create and maintain delivery dashboards and queries in Agile tooling (e.g., Azure DevOps).
• Cross-Team and Stakeholder Partnership
  • Own cross-team coordination for work involving supported teams, ensuring dependencies, sequencing, and risks are understood and managed with Product Operations and TPMs by providing accurate team- and cluster-level plans, capacity, and risk signals.
  • Represent team realities in planning and prioritization forums.
  • Collaborate with Design, Security, Data, and other functions to improve end-to-end delivery.
  • Contribute to the evolution of Agile practices as the organization scales.

What Success Looks Like:

• Teams operate with clear goals, healthy cadence, and a sustainable pace.
• Delivery is predictable at the team and local cross-team level, with risks raised early and transparently.
• Teams regularly identify and implement meaningful improvements to how they work.
• Agile ceremonies are purposeful, engaging, and outcome-focused.
• Product, Engineering, TPMs, and Product Operations view the Scrum Master as a trusted delivery partner - not an extra layer of process.

Requirements:

Required Skills:

• Hands-on experience as a Scrum Master or Agile delivery lead supporting software engineering teams.
• Strong understanding of Agile frameworks (Scrum, Kanban) and modern engineering practices.
• Proven facilitation and coaching skills; able to navigate conflict and drive clear outcomes.
• Comfort with delivery metrics and basic analytics; ability to translate data into decisions.
• Excellent written and verbal communication skills; able to adapt messaging for engineers, product leaders, and executives.
• Ability to influence without authority and build strong cross-functional partnerships.

Preferred Skills:

• Experience working alongside Product Operations and Technical Program Managers in a portfolio or platform environment.
• Experience supporting multiple teams or operating in scaled Agile environments.
• Familiarity with Agile tooling (e.g., Aha, Azure DevOps).
• Background in software development, QA, or a related technical discipline.
• Agile certifications (e.g., CSM, PSM, KMP) are a plus but not a substitute for practical experience.

Why Join Us?

Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply.

Work in a way that works for you:

• We promote a healthy work/life balance across the organization.
• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you:

• Generous holiday allowance with the option to buy additional days.
• Health screening, eye care vouchers, and private medical benefits.
• Wellbeing programs.
• Life assurance.
• Access to a competitive contributory pension scheme.
• Save As You Earn share option scheme.
• Travel Season ticket loan.
• Electric Vehicle Scheme.
• Optional Dental Insurance.
• Maternity, paternity, and shared parental leave.
• Employee Assistance Programme.
• Access to emergency care for both the elderly and children.
• RECARES days, giving you time to support the charities and causes that matter to you.
• Access to employee resource groups with dedicated time to volunteer.
• Access to extensive learning and development resources.
• Access to the employee discounts scheme via Perks at Work.

At LexisNexis Intellectual Property (LNIP), we believe that whenever a person works on a patent and understands the future trajectory of a specific technology, that person has the potential to fundamentally change how society operates. We are proud to directly support and serve these innovators in their endeavors to better humankind.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country-specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.