Client Manager / Senior Manager in London

Client Manager / Senior Manager in London

London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
LexisNexis Risk Solutions

At a Glance

  • Tasks: Drive client engagement and develop fraud strategies to enhance business outcomes.
  • Company: Join LexisNexis Risk Solutions, a leader in risk assessment and fraud prevention.
  • Benefits: Generous holiday allowance, health benefits, pension scheme, and employee discounts.
  • Other info: Dynamic role with opportunities for professional growth and community support.
  • Why this job: Make a real impact by protecting businesses from cyber threats and enhancing customer experiences.
  • Qualifications: Experience in consulting or banking with knowledge of fraud management.

The predicted salary is between 60000 - 80000 £ per year.

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders.

About the Role: As a Senior Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.

  • Showing a good understanding of fraud and risk management, relating it to products and services.
  • Developing and delivering fraud strategies, providing solution training and transfer of knowledge.
  • Demonstrating a very good knowledge of fraud and identity solutions, and performing the functional customization of the solution.
  • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practices.
  • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables.
  • Ownership of key strategic customer accounts to maintain ongoing customer engagement and opportunities to further embed services.
  • Analyse holistically fraud trends and client KPIs to recommend tuning and improvements.

Experience in consulting, professional services or banking. Understanding of financial industry and knowledge of fraud related skills. Experience working with rule engines and fraud solutions is considered an advantage.

Generous holiday allowance with the option to buy additional days. Health screening, eye care vouchers and private medical benefits. Access to a competitive contributory pension scheme. Optional Dental Insurance. RECARES days, giving you time to support the charities and causes that matter. Access to employee discounts scheme via Perks.

Client Manager / Senior Manager in London employer: LexisNexis Risk Solutions

LexisNexis Risk Solutions is an exceptional employer that prioritises employee growth and well-being, offering a generous holiday allowance, health benefits, and a competitive pension scheme. Our collaborative work culture fosters strong relationships with clients and encourages professional development, making it an ideal environment for those passionate about risk management and customer engagement. Located in a vibrant area, employees enjoy access to various perks and community support initiatives, enhancing both personal and professional fulfilment.

LexisNexis Risk Solutions

Contact Details:

LexisNexis Risk Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Manager / Senior Manager in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like LexisNexis Risk Solutions. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Client Manager / Senior Manager in London

Client Relationship Management
Fraud and Risk Management
Strategic Account Management
Data Analysis
Solution Training
Functional Customization
Collaboration with Sales and Marketing Teams

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to LexisNexis Risk Solutions.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on LexisNexis Risk Solutions's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at LexisNexis Risk Solutions

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with LexisNexis Risk Solutions.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at LexisNexis Risk Solutions will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former LexisNexis Risk Solutions employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.