At a Glance
- Tasks: Lead change initiatives and engage diverse audiences with clear messaging.
- Company: Join a global leader in technology and analytics, fostering innovation.
- Benefits: Enjoy flexible working, generous holidays, and extensive wellbeing programs.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving large-scale change in a dynamic environment.
- Qualifications: Experience in change management and strong communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
Are you able to translate complex technology or strategy into clear, compelling messages for diverse audiences?
Are you experienced in driving large-scale change, communication and engagement initiatives?
About our Team
A&G, STMJ Technology is a global technology team responsible for delivering and evolving the products, platforms and capabilities that support our research and academic business and customers. Within this environment, the TechX function sits as part of the A&G, STMJ Technology team and plays a key role in connecting strategic priorities with practical delivery, helping teams align on ways of working, communicate consistently, and adopt agreed approaches effectively. The team collaborates closely with leaders and delivery groups across the organisation to support engagement, embed best practice, and ensure that change translates into clear action and measurable outcomes. As organisational needs continue to evolve, this role will help strengthen A&G, STMJ Technology’s ability to lead change, improve engagement and support adoption at scale.
About the Role
As the Change & Engagement Manager, you will define, lead and be accountable for how change is delivered across A&G, STMJ Technology, driving large-scale change, communication and engagement initiatives that support strategic priorities and deliver measurable adoption, readiness and organisational impact. Working as part of TechX and in close partnership with the Senior Director, Technology Optimisation, you will translate strategy into clear messaging, aligned execution and practical adoption plans, ensuring change is understood, adopted, sustained and delivers measurable outcomes. You will build, embed and continuously evolve a scalable operating model across change, communications and community, driving consistency, effectiveness and measurable impact. Acting as a strategic partner to the A&G Technology Leadership Team, you will connect people, ideas and priorities across boundaries, establish consistent rhythms, and improve engagement and productivity to create a more aligned and change-ready role.
This role is suited to someone who can lead through influence, connect people and ideas across organisational boundaries, and use insight, communication and structured change practices to improve engagement, productivity and clarity. The role will also drive learning initiatives and community building rhythms that strengthen the effectiveness of A&G, STMJ Technology and the wider TechX network.
Requirements
- Organisation‐wide change and engagement experience within a technology environment, with responsibility for communications and adoption at scale
- Proven ability to lead large‐scale change that delivers measurable improvements in ways of working, effectiveness, and adoption across distributed teams
- Strong influencing and stakeholder partnering skills, including the ability to operate without formal authority and build trust quickly with senior leaders and technical teams
- Excellent written and verbal communication, able to translate complex technology or strategy into clear, compelling messages for diverse audiences
- High emotional intelligence and sound judgement, with resilience and adaptability when navigating ambiguity, resistance, and competing priorities
Responsibilities
- Own and embed a standard change and engagement operating model aligned to technology ways of working.
- Drive organisation‐wide change and engagement, translating strategy into clear messaging and measurable outcomes.
- Partner closely with senior technology leadership to shape and deliver effective change and communications strategies.
- Lead quarterly change and communications planning, defining priorities, ownership, readiness and adoption metrics.
- Set and enforce change readiness and adoption standards across all priority initiatives.
- Drive accountability for adoption and engagement outcomes, including readiness, uptake and communication effectiveness.
- Build a data‐driven engagement capability, using insight to track impact and improve effectiveness.
- Embed change and engagement into governance and planning forums to support prioritisation and decisions.
- Provide senior leaders with clear visibility of progress, risks, engagement and adoption performance.
If you are interested in the role, please apply with a cover letter and CV.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working in a hybrid way from both the office and at home
- Working flexible hours - flexing the times you work in the day
Working with us
We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.
Working for you
At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Long service awards
- Save As You Earn share option scheme
- Travel Season ticket loan
- Maternity, paternity and shared parental leave
- Access to emergency care for both the elderly and children
- RE CARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts via Perks at Work
About Us
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants.
Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Change and Engagement Manager in London employer: LexisNexis Risk Solutions
At Elsevier, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters collaboration and innovation. Our commitment to employee well-being is reflected in our generous benefits package, including flexible working arrangements, extensive learning opportunities, and a supportive environment that encourages personal and professional growth. Join us in London, where your contributions will directly impact the advancement of science and healthcare, all while enjoying a healthy work-life balance and a diverse community of passionate colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Change and Engagement Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and goals. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how you can drive change and engagement effectively. Use examples from your past experiences to illustrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Change and Engagement Manager in London
Some tips for your application 🫡
Tailor Your Cover Letter:Make sure your cover letter speaks directly to the Change and Engagement Manager role. Highlight your experience in driving large-scale change and how you can translate complex strategies into clear messages. We want to see your personality shine through!
Showcase Your Communication Skills:Since this role requires excellent written communication, ensure your CV and cover letter are well-structured and free of errors. Use clear, compelling language to demonstrate your ability to engage diverse audiences. Remember, clarity is key!
Quantify Your Achievements:When detailing your past experiences, use numbers and metrics to showcase your impact. For example, mention how you improved engagement or adoption rates in previous roles. We love seeing measurable outcomes that reflect your contributions!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your materials and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Change Management Frameworks
Familiarise yourself with popular change management models like ADKAR or Kotter's 8-Step Process. Be ready to discuss how you've applied these frameworks in past roles, especially in technology environments.
✨Craft Clear Messaging
Prepare to demonstrate your ability to translate complex strategies into simple, compelling messages. Think of examples where you successfully communicated change initiatives to diverse audiences and the impact it had.
✨Showcase Your Stakeholder Engagement Skills
Be ready to share specific instances where you've influenced senior leaders or cross-functional teams without formal authority. Highlight your approach to building trust and fostering collaboration.
✨Data-Driven Decision Making
Discuss how you've used data to track engagement and adoption metrics in previous roles. Prepare to explain how you would implement a data-driven engagement capability in the new role.
