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- Tasks: Manage and optimise customer experiences with our innovative RiskNarrative product.
- Company: Join a global risk management firm based in Leeds.
- Benefits: Enjoy comprehensive benefits for your well-being and work-life balance.
- Why this job: Enhance client relationships and make a real impact in customer engagement.
- Qualifications: Experience in customer engagement within SaaS and strong analytical skills.
- Other info: Dynamic role with opportunities to manage multiple priorities effectively.
The predicted salary is between 36000 - 60000 £ per year.
A global risk management firm located in Leeds is seeking a Customer Engagement professional to manage and optimize customer experiences with their RiskNarrative product. This role involves working closely with various teams to deliver strategic engagement services and enhance client relationships.
Candidates should have a strong background in customer engagement within SaaS environments, excellent analytical skills, and the ability to manage multiple priorities effectively.
Comprehensive benefits are offered to ensure employee well-being.
Fraud RiskNarrative Customer Engagement Manager in Leeds employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud RiskNarrative Customer Engagement Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local events. We can’t stress enough how personal connections can open doors for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products, especially the RiskNarrative product. We want you to show that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in customer engagement and how it relates to SaaS. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Fraud RiskNarrative Customer Engagement Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Engagement role. Highlight your experience in SaaS environments and any relevant achievements that showcase your analytical skills. We want to see how you can optimise customer experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer engagement and how your background aligns with our RiskNarrative product. Let us know what makes you the perfect fit for this role.
Showcase Your Analytical Skills: Since this role requires excellent analytical skills, don’t forget to include examples of how you've used data to drive customer engagement strategies in the past. We love seeing numbers and results that back up your claims!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the RiskNarrative product. Familiarise yourself with its features, benefits, and how it enhances customer experiences. This will not only show your genuine interest but also allow you to discuss how you can optimise customer engagement effectively.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical skills, especially in a SaaS environment. Think of specific situations where you've used data to improve customer engagement or resolve issues. Being able to demonstrate this will set you apart from other candidates.
✨Prioritisation is Key
Since the role involves managing multiple priorities, be ready to discuss how you handle competing tasks. Share strategies you’ve used in the past to stay organised and ensure that client relationships are nurtured while meeting deadlines.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company’s approach to customer engagement and how they measure success. This shows that you’re not just interested in the role, but also in contributing to their goals.
