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For Companies At a Glance
- Tasks: Engage with clients to drive product utilisation and deliver fraud strategies.
- Company: LexisNexis Risk Solutions helps businesses assess risk and improve customer experience.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be a trusted advisor, influence key stakeholders, and make a real impact in fraud prevention.
- Qualifications: Experience in consulting or banking, with knowledge of fraud management and problem-solving skills.
- Other info: Work closely with strategic account managers and collaborate across teams.
The predicted salary is between 43200 - 72000 £ per year.
About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish very good relationships with key stakeholders.
About the Role : As a Senior Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer.
You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.
Responsibilities :
- Showing a good understanding of fraud and risk management, relating it to products and service within the firm
- Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps
- Developing and delivering fraud strategies, providing solution training and transfer of knowledge
- Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution
- Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice
- Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables
- Ownership of key strategic customer accounts to maintain ongoing customer engagement and opportunities to further embed services.
- Serve as a trusted advisor to senior stakeholders at client organisations.
- Analyse holistically fraud trends and client KPIs to recommend tuning and improvements.
- Lead workshops and presentations for executive and operational audiences.
Requirements :
- Experience in consulting, professional services or banking
- Understanding of financial industry and knowledge of fraud related areas
- History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers
- Problem solving and critical thinking skills
- Experience working with rule engines and fraud solutions is considered an asset
- Fluency in English
Learn more about the LexisNexis Risk team and how we work here
Fraud SME – Senior Engagement Manager employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud SME – Senior Engagement Manager
✨Tip Number 1
Familiarise yourself with the latest trends in fraud and risk management. Understanding current challenges and solutions in the industry will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the fraud and risk management space. Attend industry events, webinars, or join relevant online forums to connect with others in the field. This can provide valuable insights and may even lead to referrals for job opportunities.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your past experience that showcase your problem-solving skills and ability to manage customer accounts. Being able to articulate your successes will set you apart as a candidate.
✨Tip Number 4
Research LexisNexis Risk Solutions thoroughly. Understand their products and services, and think about how your background aligns with their mission. Tailoring your conversation to reflect this knowledge can make a strong impression during interviews.
We think you need these skills to ace Fraud SME – Senior Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fraud and risk management. Use specific examples that demonstrate your understanding of the financial industry and your ability to engage with clients at an executive level.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fraud prevention and risk solutions. Mention how your previous experiences align with the responsibilities of the Senior Engagement Manager role and how you can contribute to LexisNexis Risk Solutions.
Showcase Your Problem-Solving Skills: Provide examples in your application that illustrate your problem-solving and critical thinking skills. Highlight situations where you've successfully navigated complex challenges in consulting or professional services.
Highlight Your Communication Skills: Since the role involves presenting to various audiences, emphasise your communication skills in your application. Include instances where you've effectively conveyed technical information to non-technical stakeholders.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Showcase Your Fraud Knowledge
Make sure to demonstrate your understanding of fraud and risk management during the interview. Be prepared to discuss specific examples of how you've applied this knowledge in previous roles, especially in relation to products and services similar to those offered by LexisNexis Risk Solutions.
✨Understand Customer Use Cases
Familiarise yourself with common customer use cases in fraud prevention and risk management. During the interview, articulate how you would apply best practices to deliver tailored customer road maps that meet their specific needs.
✨Prepare for Consultative Presentations
As a Senior Engagement Manager, you'll need to present solutions to various audiences. Practice delivering clear and engaging presentations that convey complex information simply, ensuring you can adapt your style to suit both technical and non-technical stakeholders.
✨Demonstrate Problem-Solving Skills
Be ready to discuss past experiences where you've successfully solved problems or improved processes related to fraud and risk management. Highlight your critical thinking skills and how you've worked with technical teams to translate complex requirements into actionable strategies.
