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- Tasks: Manage customer accounts and deliver fraud strategies post-implementation.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and fraud management.
- Benefits: Enjoy flexible work options and a collaborative team environment.
- Why this job: Be part of a dynamic team driving impactful solutions in fraud and risk management.
- Qualifications: Experience in consulting or banking with fluency in English and French required.
- Other info: Opportunity to work closely with executive-level clients and enhance your professional skills.
The predicted salary is between 43200 - 72000 £ per year.
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
About our Team:
The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders.
About the Role:
You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.
Responsibilities:
- Showing a good understanding of fraud and risk management, relating it to products and service within the firm
- Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps
- Developing and delivering fraud strategies, providing solution training and transfer of knowledge
- Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution
- Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice
- Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables
Requirements:
- Experience in consulting, professional services or banking
- Understanding of financial industry and knowledge of fraud related areas
- History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers
- Problem solving and critical thinking skills
- Experience working with rule engines and fraud solutions is considered an asset
- Fluency in English and French
Learn more about the LexisNexis Risk team and how we work here.
Fraud SME - Engagement Manager (French speaking) employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud SME - Engagement Manager (French speaking)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in fraud prevention and risk management. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the fraud and risk management industry. Attend relevant webinars, conferences, or local meetups to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your past experience where you successfully managed fraud-related challenges. This will demonstrate your expertise and problem-solving skills to potential employers.
✨Tip Number 4
Brush up on your French language skills, especially in a business context. Being fluent in both English and French is crucial for this role, so practice speaking and writing in French to ensure you're ready for any discussions.
We think you need these skills to ace Fraud SME - Engagement Manager (French speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fraud and risk management. Emphasise any consulting or professional services roles you've held, especially those that involved customer engagement or account management.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the financial industry and fraud-related areas. Mention specific examples of how you've successfully managed customer accounts or developed fraud strategies in previous roles.
Showcase Language Skills: Since the role requires fluency in both English and French, ensure you mention your language proficiency clearly. If possible, provide examples of how you've used these skills in a professional context.
Highlight Problem-Solving Abilities: Use your application to illustrate your problem-solving and critical thinking skills. Provide examples of challenges you've faced in previous roles and how you overcame them, particularly in relation to fraud solutions or risk management.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Showcase Your Fraud Knowledge
Make sure to demonstrate your understanding of fraud and risk management during the interview. Be prepared to discuss specific examples from your past experience that relate to the role, especially how you've applied best practices in fraud strategies.
✨Understand Customer Use Cases
Familiarise yourself with common customer use cases in fraud prevention and risk management. This will help you articulate how you can apply LexisNexis Risk Solutions' offerings to meet client needs effectively.
✨Communicate Clearly with Non-Technical Stakeholders
Since the role involves translating technical requirements for non-technical decision-makers, practice explaining complex concepts in simple terms. This skill is crucial for building strong relationships with clients and internal teams.
✨Prepare for Team Interaction Scenarios
Expect questions about how you would collaborate with Sales, Pre-Sales, and Marketing teams. Think of examples where you've successfully worked across departments to deliver solutions or strategies, as this will highlight your teamwork skills.
