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- Tasks: Enhance customer experience by managing client portfolios and collaborating with teams.
- Company: Leading risk assessment company in the UK with a focus on innovation.
- Benefits: Generous leave, health screenings, and development resources.
- Why this job: Join a dynamic team and make a difference in customer engagement.
- Qualifications: Experience in customer engagement and technical project management required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading risk assessment company in the UK is seeking a Customer Engagement Specialist. You will optimize the customer experience by managing a portfolio of clients, ensuring deliverables are met while collaborating with various teams.
Candidates should have experience in customer engagement and technical project management, alongside excellent analytical skills.
The role offers various benefits, including generous leave, health screenings, and development resources.
Fraud RiskNarrative Customer Engagement Manager employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud RiskNarrative Customer Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills in customer engagement and project management. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your analytical skills during interviews. Be ready to discuss specific examples of how you've used data to improve customer experiences or manage projects effectively. This will demonstrate your value to potential employers.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team and optimising customer engagement.
We think you need these skills to ace Fraud RiskNarrative Customer Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer engagement and technical project management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer engagement and how you can optimise the customer experience for our clients. Keep it engaging and personal!
Show Off Your Analytical Skills: Since the role requires excellent analytical skills, include examples of how you've used data to drive decisions or improve processes in your previous roles. We love seeing numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Customer Engagement Strategies
Before the interview, brush up on your customer engagement strategies. Be ready to discuss specific examples of how you've optimised customer experiences in previous roles. This will show that you understand the importance of client relationships and can bring valuable insights to the team.
✨Showcase Your Analytical Skills
Since the role requires excellent analytical skills, prepare to demonstrate how you've used data to drive decisions in past projects. Bring along any relevant metrics or case studies that highlight your ability to analyse customer feedback and improve engagement.
✨Familiarise Yourself with Technical Project Management
Make sure you understand the basics of technical project management. Be prepared to discuss how you've managed projects in the past, including any tools or methodologies you've used. This will help you connect with the interviewers and show that you're capable of handling the technical aspects of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s approach to customer engagement and risk assessment. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
