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- Tasks: Manage customer accounts and deliver fraud strategies post-implementation.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and fraud management.
- Benefits: Enjoy flexible work options and a collaborative team environment.
- Why this job: Be part of a dynamic team driving impactful solutions in fraud and risk management.
- Qualifications: Fluency in English and French, with experience in consulting or banking preferred.
- Other info: Opportunity to work closely with executive-level clients and enhance your professional skills.
The predicted salary is between 36000 - 60000 £ per year.
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders.
About the Role: You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.
Responsibilities:
- Showing a good understanding of fraud and risk management, relating it to products and service within the firm.
- Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps.
- Developing and delivering fraud strategies, providing solution training and transfer of knowledge.
- Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution.
- Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice.
- Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables.
Requirements:
- Experience in consulting, professional services or banking.
- Understanding of financial industry and knowledge of fraud related areas.
- History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers.
- Problem solving and critical thinking skills.
- Experience working with rule engines and fraud solutions is considered an asset.
- Fluency in English and French.
Learn more about the LexisNexis Risk team and how we work here.
Fraud Engagement Manager - French Speaking employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Engagement Manager - French Speaking
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in fraud management. Being well-versed in current solutions and strategies will not only boost your confidence but also demonstrate your commitment to the field during interviews.
✨Tip Number 2
Network with professionals in the fraud and risk management industry. Attend relevant webinars, workshops, or conferences to connect with potential colleagues and learn from their experiences, which can give you insights into what LexisNexis Risk Solutions values in a candidate.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your past experience that highlight your problem-solving skills in fraud scenarios. This will help you illustrate your expertise and how it aligns with the responsibilities of the Fraud Engagement Manager role.
✨Tip Number 4
Brush up on your French language skills, especially in a business context. Since fluency in French is a requirement, being able to communicate effectively in both languages will set you apart from other candidates and show your readiness for the role.
We think you need these skills to ace Fraud Engagement Manager - French Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fraud and risk management. Emphasise any consulting or banking experience, and showcase your understanding of the financial industry.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your knowledge of LexisNexis Risk Solutions and how your skills align with their needs. Mention your fluency in French and English, and provide examples of how you've successfully managed customer accounts or developed fraud strategies.
Showcase Problem-Solving Skills: Use specific examples in your application to illustrate your problem-solving and critical thinking abilities. Highlight situations where you translated technical requirements for non-technical stakeholders, as this is crucial for the role.
Highlight Team Collaboration: Mention any experience working with cross-functional teams, especially in sales, pre-sales, or marketing. This will show that you can effectively interact with various departments and contribute to strategic oversight.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Showcase Your Fraud Knowledge
Make sure to demonstrate your understanding of fraud and risk management during the interview. Be prepared to discuss specific examples from your past experience that relate to the role, especially how you've applied best practices in fraud strategies.
✨Understand Customer Use Cases
Familiarise yourself with common customer use cases in fraud prevention. During the interview, articulate how you would approach these scenarios and apply your knowledge to deliver effective solutions tailored to client needs.
✨Communicate Effectively with Non-Technical Stakeholders
Since the role involves translating technical requirements for non-technical decision-makers, practice explaining complex concepts in simple terms. This will show your ability to bridge the gap between technical teams and clients.
✨Prepare for Team Collaboration Questions
Expect questions about your experience working with cross-functional teams, such as Sales and Marketing. Be ready to share examples of how you've collaborated effectively in the past and contributed to achieving common goals.
