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For Companies At a Glance
- Tasks: Build strong relationships and ensure data accuracy for financial institutions.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment.
- Benefits: Generous holiday, health perks, pension scheme, and employee discounts.
- Why this job: Make a real impact by solving problems and enhancing customer experiences.
- Qualifications: Proficient in Microsoft apps with strong attention to detail.
- Other info: Dynamic work environment with extensive learning and development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Do you love solving problems and ensuring accuracy?
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
About the Role
The Data Relationship Analyst I plays a vital role in ensuring the accuracy of data across financial institutions through a variety of collection processes. This position involves building and maintaining strong relationships with both existing and new Data Providers at Financial Institutions to obtain and maintain data in alignment with data standards and strategic objectives. The analyst will be involved in quality control (QC) practices by conducting regular checks to identify and resolve discrepancies. The role requires strong attention to detail and communication skills to ensure a good experience for Data Providers, and a commitment to maintaining reliable and accurate datasets that uphold operational standards and support regulatory needs.
Responsibilities
- To create and nurture strong relationships to ensure an excellent experience to Data Providers
- To ensure accuracy of data updates, in accordance with business processes and to schedule
- To identify, source and process missing and new data in accordance with Data strategy
- Perform Quality Control checks on incoming and pre-existing data to maintain data integrity and accuracy
- To identify opportunities to improve accuracy and efficiency, and recommend process enhancements
Requirements
- Proficient in Microsoft applications
- Data processing and workload management skills
- Strong attention to detail
- Demonstrate excellent work ethic and drive to succeed
- Ability to establish effective relationships with both internal and external stakeholders and demonstrate confidence in telephone communication
- Customer-first mind-set, and the ability to deliver results on time
- Language skills are preferred
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
Client Services Representative in East Grinstead employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Representative in East Grinstead
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into LexisNexis Risk Solutions' mission and values. Understanding their focus on risk assessment and customer experience will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves ensuring data accuracy and resolving discrepancies, think of examples from your past where you've tackled similar challenges. This will demonstrate your ability to handle the responsibilities of a Client Services Representative.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. They might share tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at LexisNexis Risk Solutions. Let’s get you that job!
We think you need these skills to ace Client Services Representative in East Grinstead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Services Representative role. Highlight your problem-solving skills and attention to detail, as these are key traits we're looking for at StudySmarter.
Showcase Your Communication Skills: Since this role involves building relationships with Data Providers, it's essential to demonstrate your communication prowess. Use examples in your application that showcase how you've effectively communicated in previous roles.
Highlight Relevant Experience: If you've got experience in data management or customer service, make it shine! We want to see how your past roles have prepared you for ensuring data accuracy and providing excellent service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Data
Before the interview, brush up on your knowledge of data accuracy and quality control processes. Familiarise yourself with common data issues in financial institutions and think about how you would address them. This will show that you understand the role and are ready to tackle challenges head-on.
✨Showcase Your Communication Skills
As a Client Services Representative, strong communication is key. Prepare examples of how you've successfully built relationships with clients or stakeholders in the past. Be ready to discuss how you handle difficult conversations and ensure a positive experience for all parties involved.
✨Demonstrate Attention to Detail
Highlight your attention to detail by discussing specific instances where your meticulousness made a difference. Whether it was catching an error in a report or ensuring data integrity, these examples will illustrate your commitment to accuracy, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's data strategies and how they maintain relationships with data providers. This not only shows your interest in the role but also gives you a chance to demonstrate your understanding of the industry and the importance of customer experience.
