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For Companies At a Glance
- Tasks: Lead continuous improvement initiatives and empower teams to enhance operational efficiency.
- Company: Join RX Global, a leader in events and exhibitions, fostering innovation and collaboration.
- Benefits: Enjoy generous holidays, health perks, wellbeing programs, and a competitive pension scheme.
- Why this job: Make a real impact by driving measurable improvements in a dynamic environment.
- Qualifications: Experience in process improvement and strong collaboration skills are essential.
- Other info: Flexible work-life balance with extensive learning and development opportunities.
The predicted salary is between 36000 - 60000 Ā£ per year.
About our team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About the role
Reporting to Group Operations Director, the Continuous Improvement Manager will lead and embed a culture of continuous improvement across several centralised operational teams supporting a complex business encapsulated by 8 core industry-based portfolios across multiple geographic centres. This highly expert, engaging and influential individual will drive and track measurable efficiencies and improvements across a range of critical, core business processes in time, effort, and quality of work outputs. While initial projects have been identified, the role will identify further opportunities for process improvement, lead structured improvement initiatives, and equip team members with the tools and confidence to improve the ways they work. The role will also include a focus on how we could use off the shelf systems and tools (such as AI) to gain efficiencies. Initially focussed with the Event Operations team and workflows/processes/procedures, the role has potential for growth to develop into other functions / cross functional continuous improvement work in future.
Responsibilities
- Champion a culture of continuous improvement, encouraging "better, faster, simpler" ways of working.
- Develop clear frameworks, tools, and shared language to embed continuous improvement across all teams.
- Lead, track and take ownership of progress and outcomes for business process improvement initiatives.
- Train and coach colleagues in core improvement tools and methods, promoting empowerment and shared ownership.
- Facilitate engaging workshops and processāmapping sessions to understand workflows and coādesign improvements.
- Identify, prioritise, and validate improvement opportunities that offer measurable benefits.
- Standardise processes and documentation (SOPs, templates, checklists, workflows) in collaboration with leaders and subject matter experts.
- Establish and report on KPIs, benefits realisation, and progress to senior stakeholders.
Requirements
- Strong collaborator with the ability to build trust, influence effectively, and engage diverse stakeholders.
- Proven experience leading process improvement in office, service, or business operations environments.
- Evidence of delivering measurable improvements in time, cost, quality, or customer experience.
- Skilled facilitator with experience delivering training or coaching on process thinking and improvement tools.
- Highly organised with the ability to manage multiple small to medium improvement projects concurrently.
- Analytical mindset with confidence in data gathering, problemāsolving, and benefit tracking.
- Understanding of change management principles and the ability to support teams through change.
- Degreeālevel education (or equivalent experience) plus relevant qualifications (e.g., Lean Six Sigma Green/Black Belt, LCS Level 2/3, PRINCE2). Experience with processāmapping tools and CI reporting dashboards is desirable.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Continuous Improvement Manager employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Continuous Improvement Manager
āØTip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
āØTip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills in continuous improvement. This will help you stand out as a candidate who truly gets what they're about.
āØTip Number 3
Practice your pitch! Be ready to explain how your experience in process improvement can benefit their operations. Keep it concise and focus on measurable outcomes you've achieved in past roles.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Continuous Improvement Manager
Some tips for your application š«”
Tailor Your Application: Make sure to customise your CV and cover letter for the Continuous Improvement Manager role. Highlight your relevant experience and skills that align with our focus on driving measurable efficiencies and improvements.
Showcase Your Achievements: Donāt just list your responsibilities; share specific examples of how you've led process improvements in the past. We love seeing quantifiable results, so include metrics where possible to demonstrate your impact.
Be Authentic: Let your personality shine through in your application. We value collaboration and engagement, so showing us who you are and how you work with others can really make you stand out.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining our team at RX Global!
How to prepare for a job interview at LexisNexis Risk Solutions
āØKnow Your Continuous Improvement Tools
Familiarise yourself with key continuous improvement methodologies like Lean and Six Sigma. Be ready to discuss how you've applied these tools in past roles, as this will show your practical experience and understanding of the concepts.
āØShowcase Your Collaborative Spirit
Since the role requires strong collaboration, prepare examples that highlight your ability to build trust and engage diverse stakeholders. Think about times when you successfully led a team or facilitated workshops to drive improvements.
āØPrepare for Process Mapping Discussions
Brush up on process mapping techniques and be ready to discuss how you've used them to identify inefficiencies. You might even want to bring a sample of a process map you've created in the past to demonstrate your skills.
āØQuantify Your Achievements
When discussing your previous roles, focus on measurable outcomes. Use specific metrics to illustrate how your initiatives improved time, cost, or quality. This will help the interviewers see the tangible impact of your work.
