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- Tasks: Deliver top-notch customer service and manage requests in a hybrid role.
- Company: Leading risk assessment company based in Cardiff with a supportive culture.
- Benefits: Flexible working, career development opportunities, and a collaborative team environment.
- Why this job: Make a difference by helping customers while growing your skills in a dynamic industry.
- Qualifications: Strong communication skills and experience in Regulated Services required.
- Other info: Join a team that values your contributions and fosters great relationships.
The predicted salary is between 30000 - 42000 £ per year.
A leading risk assessment company is seeking a Consumer Support Advisor based in Cardiff. In this hybrid role, you will deliver exceptional customer service across various channels, manage request lifecycles, and collaborate with team members and other business units.
Candidates should possess strong communication skills, attention to detail, and experience in the Regulated Services industry. Join a supportive environment that values your contribution and fosters relationships with customers and stakeholders.
Hybrid Consumer Support Advisor: GDPR & Regulated in Cardiff employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Consumer Support Advisor: GDPR & Regulated in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. It’s all about making connections that can help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your communication skills! Since this role is all about delivering exceptional customer service, being able to articulate your thoughts clearly will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Hybrid Consumer Support Advisor: GDPR & Regulated in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Regulated Services industry. We want to see how your skills align with the role of a Consumer Support Advisor, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. We love seeing personality, so let your enthusiasm for the role come through.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your GDPR Basics
Make sure you brush up on your knowledge of GDPR regulations and how they apply to consumer support. Being able to discuss specific examples of how you've handled data protection issues in the past will show that you’re not just familiar with the topic, but that you can apply it in real-world scenarios.
✨Showcase Your Communication Skills
Since this role requires strong communication skills, prepare to demonstrate how you effectively communicate with customers. Think of examples where you resolved conflicts or clarified complex information, and be ready to share these during the interview.
✨Highlight Attention to Detail
In a regulated environment, attention to detail is crucial. Prepare to discuss situations where your meticulous nature helped prevent errors or improved customer satisfaction. This will help illustrate your capability to manage request lifecycles accurately.
✨Emphasise Team Collaboration
This role involves working closely with team members and other business units. Be ready to talk about your experience in collaborative settings, how you’ve contributed to team goals, and how you handle feedback. This will show that you’re a team player who values relationships with colleagues and stakeholders.
