At a Glance
- Tasks: Be the go-to person for consumer data queries and resolve issues efficiently.
- Company: Join LexisNexis Risk Solutions, a leader in risk management.
- Benefits: Enjoy competitive pay, flexible working hours, and career development opportunities.
- Other info: Work in a supportive team environment with growth potential.
- Why this job: Make a real difference by helping consumers navigate their data concerns.
- Qualifications: Strong customer service skills and knowledge of GDPR required.
The predicted salary is between 27000 - 33000 £ per year.
Lexis Nexis Risk Solutions in Cardiff is seeking a Customer Support Analyst to be the first point of contact for consumers, managing data queries and resolving issues within defined SLAs.
You will handle cases end-to-end, document actions, and coordinate with colleagues to deliver a high-quality service.
The role requires excellent customer service, strong admin skills, and GDPR awareness, with the ability to work independently or as part of a team.
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Data-Driven Consumer Support Analyst | SLA & GDPR in Cardiff employer: LexisNexis Risk Solutions
At ICIS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and accountability. Our commitment to employee well-being is reflected in our generous benefits package, extensive learning opportunities, and a supportive environment that encourages personal and professional growth. Join us in our mission to optimize the world's resources while enjoying a fulfilling career in a globally distributed team that values your insights and contributions.
