LexisNexis Risk Solutions in the United Kingdom is seeking a Customer Support Team Lead to own operational delivery and strategic improvement within the Customer Support function. You will lead a high-performing team, supporting customer requests and driving service excellence.
You will influence processes, manage incidents and escalations, and build strong relationships with Product, Technology, Sales and other teams to ensure consistent, high-quality outcomes for customers.
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Customer Support Team Lead — Drive Service Excellence in Cardiff employer: LexisNexis Risk Solutions
At ICIS, we pride ourselves on being an exceptional employer, fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Data Governance Coordinator, you will be part of a multidisciplinary team dedicated to maximising the value of data, with ample opportunities for professional growth and development. Our commitment to employee well-being is reflected in our comprehensive benefits package tailored to your location, ensuring a supportive environment where you can make a meaningful impact.
