LexisNexis Risk Solutions in Cardiff seeks a Customer Support Team Lead who will own both operational delivery and strategic improvement initiatives within the Customer Support function. You will lead a high-performing team while remaining hands-on, supporting customer requests and driving service excellence.
You will influence outcomes, enhance processes, and foster a collaborative culture built on trust, accountability, and continuous improvement, partnering with Product, Technology and Sales
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Customer Support Team Lead: Drive Excellence & Impact in Cardiff employer: LexisNexis Risk Solutions
At ICIS, we pride ourselves on being an exceptional employer, fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Data Governance Coordinator, you will be part of a multidisciplinary team dedicated to maximising the value of data, with ample opportunities for professional growth and development. Our commitment to employee well-being is reflected in our comprehensive benefits package tailored to your location, ensuring a supportive environment where you can make a meaningful impact.
