At a Glance
- Tasks: Be the go-to person for customer queries and ensure smooth issue resolution.
- Company: Join LexisNexis Risk Solutions, a leader in risk management.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic support team.
- Why this job: Make a real difference by helping customers and ensuring compliance with GDPR.
- Qualifications: Strong customer service skills and attention to detail are essential.
The predicted salary is between 25000 - 32000 £ per year.
Lexis Nexis Risk Solutions in Cardiff seeks a Consumer Support Analyst to be the first point of contact for customers.
This role involves managing queries, ensuring issues are resolved effectively, and working within defined service levels.
The ideal candidate will possess great customer service and admin skills, an understanding of GDPR requirements, and strong attention to detail.
This is a critical position in our consumer support team.
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We think you need these skills to ace Consumer Support Analyst – Data, GDPR & SLA Focus in Cardiff
Customer Service Skills
Administrative Skills
GDPR Knowledge
Attention to Detail
Issue Resolution
Service Level Management
Communication Skills
